BANQUET SERVER- On Call
About The Position
Hotel Nikko San Francisco is a luxury property located just off Union Square in downtown San Francisco, with 532 guest rooms and suites, 22,000 square feet of meeting and banquet room space, and five food & beverage outlets: 24-hour Room Service, ANZU Restaurant and Lounge, Kanpai Lounge, Imperial Lounge, and Feinstein’s at the Nikko. Our culture is based on 5 Core Values: Service, Collaboration, Credibility, Achievement, and Fun. We are seeking candidates who can deliver the Nikko tradition of outstanding customer service and help us fulfill our Mission of creating “Fantastic Memories” (Subarashii Omoide) to our external and internal guests. Consistently ranked as a "Best Place to Work" and "Best and Brightest Companies to Work For" in the SF Bay Area. Hotel Nikko San Francisco offers competitive salaries and a fun and rewarding work environment.
Requirements
- Previous experience as a banquet server or in a similar role is preferred.
- Ability to work on an on-call basis.
- Excellent customer service skills.
- Ability to work in a fast-paced environment.
- Must be able to stand and walk for extended periods.
- Must be able to lift and carry trays and other items.
- Full COVID Vaccination and Booster is a required condition of employment.
Nice To Haves
- Experience in a luxury hotel environment.
- Knowledge of food and beverage service standards.
Responsibilities
- Serve food and beverages to guests at banquets.
- Set up and break down banquet areas.
- Ensure guest satisfaction by providing excellent customer service.
- Maintain cleanliness and organization of banquet spaces.
- Adhere to all food safety and sanitation standards.
Benefits
- On Call
- Pre-Tax Commuter and Parking Benefits
- 401K Matching Program
- 2% Company Profit Sharing
- Sick Time
- Friends & Family Rates at Nikko/Okura Hotels
- Reciprocity Rates at Participating Hotels
- Employee Discounts in ANZU and Feinstein’s at the Nikko
- Free Employee Dining Room Meals
- Free Uniform Laundry
- Locker Room with Showers
- Employee Computer Access for Web Browsing and Printing
- Employee Job Referral Program
- Employee Recognition Programs and Employee Appreciation Events
- Discounts on Offsite Parking, Personal Dry Cleaning & Laundry, Movie Tickets, Amusement Park Tickets, Work Safety Shoes
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
