Banquet Porter

Snoqualmie Casino & Hotel • Snoqualmie, WA

1d • Onsite

About The Position

The Banquet Porter plays a vital role in the seamless execution of banquet events by managing the setup, service, and breakdown processes. Responsibilities include transporting heavy equipment, collaborating with kitchen team members, ensuring event success, and maintaining cleanliness by performing dishwashing duties.

Requirements

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• Physical Stamina: Ability to lift and carry heavy equipment and stand for extended periods.
• Customer Service Skills: Strong interpersonal skills to interact positively with guests and address their needs efficiently.
• Attention to Detail: Ability to meticulously follow Banquet Event Orders (BEO) and maintain high cleanliness standards.
• Teamwork: Proven ability to collaborate effectively with kitchen team members, stewarding, and other team members.
• Time Management and Urgency: Ability to manage tasks quickly and efficiently to ensure timely setup and breakdown of events.
• Flexibility: Willingness to work varied hours, including evenings, weekends, and holidays, as required by event schedules.
• Communication Skills: Clear and professional communication to coordinate with team members and respond to guest inquiries.
• Problem-Solving Abilities: Capability to address and resolve issues quickly to maintain a seamless guest experience.
• Safety Awareness: Understanding of safety and sanitation protocols to ensure a safe environment.

Nice To Haves

• Previous experience in hospitality or event setup is preferred but not mandatory.
• Three (3) months of previous Porter experience.

Responsibilities

• Arrange tables, chairs, and equipment per Banquet Event Order (BEO) to create a welcoming atmosphere.
• Efficiently dismantle setups and ensure cleanliness of the area to maintain professional standards.
• Provide attentive service by promptly addressing guest needs and requests with courtesy.
• Monitor and replenish supplies to ensure guests have what they need throughout the event.
• Work closely with stewarding and kitchen team members to facilitate smooth event operations.
• Safely and efficiently transport items between service areas, minimizing guest wait times.
• Maintain high standards of cleanliness in banquet and pre-function spaces.
• Ensure all equipment is thoroughly cleaned and properly stored after use.
• Adhere to sanitation protocols to ensure a safe environment for guests and team members.
• Seek feedback and identify opportunities to enhance the guest experience.

Benefits

• Competitive Pay: Starting salary range of $21.91/hr - $23/hr , depending on experience, with opportunities for annual performance-based increases.
• Full Coverage (for full-time employees) : 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability.
• Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually.
• Everyday Perks: Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets.
• Growth & Support: Access to tuition reimbursement, certification programs, and Employee Assistance Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED