Banquet Manager

Pyramid Global Hospitality•Philadelphia, PA

10d•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly motivated, creative, and customer-focused leader to join their Banquets and Meeting team as a Banquet Manager. The ideal candidate will have a passion for events, service, and genuine hospitality, and will be dedicated to creating a supportive environment where staff can grow. This role offers a tremendous opportunity for a driven individual to advance their career in hospitality with a world-class property, the Hilton Philadelphia at Penn’s Landing.

Requirements

Previous leadership experience in Banquets is required.
Strong leadership skills.
Thorough, detail-oriented, organized, and pro-active.
Independent thinker and doer.
Strong sense of style and taste.
Strong, intuitive ability to deliver exceptional customer service.
Team player.
3+ years of Banquet leadership experience.
Working knowledge of local, state and federal liquor regulations.
Certification in alcohol awareness program, i.e. TIPS.

Nice To Haves

Union experience preferred.

Responsibilities

Lead the team to be engaging and approachable.
Use creativity to design concepts for theme parties and procure necessary props.
Act as the master of all events, working closely with clients to ensure all needs are met.
Ensure the team clearly understands client needs for service personnel and managers.
Oversee the development of the annual Banquet budget with the property leadership team.
Review monthly financial information and explain any variances.
Maintain labor and associated costs within budgeted parameters.
Manage payroll through review of staff schedules.
Provide continual support and guidance to the Banquet team.
Ensure the completion and return of beverage requisitions at the conclusion of an event.
Oversee the completion of the equipment checklist prior to the day of the event.
Ensure the maintenance of and proper care and cleanliness of serving equipment.
Oversee pre-meeting preparations, assigning stations and duties to servers.
Adhere to and reinforce all appearance and service standards and procedures.
Maintain positive communication with the kitchen, service personnel, and managers.
Supervise the payroll of Servers and Housemen.
Ensure adherence to all service standards and procedures.
Ensure adherence to all appearance standards of servers and housemen.