Banquet Lead

Mohegan•Wilkes-Barre, PA

12d•Onsite

About The Position

Responsible for supervising designated functions performed by Banquet Servers thereby insuring efficient and elegant food and beverage service. Serves courses from kitchen and service bars. Garnishes and decorates dishes. Observes guests to respond to any additional requests and to determine when meal has been completed. Totals Bill, presents check, and accepts payment. Ladles soup, makes salads, portions desserts, brews coffee, and performs other services as determined by establishment’s size and practices. Clears and resets counters or tables at conclusion of each course. Has complete knowledge of legal drinking age and procedures. Checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages. Has knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages. Performs service duties for other servers by picking up their orders when ready in the Kitchen and delivering. Checks other’s tables and provide assistance as needed. Works shifts up to 8 hours or longer, if needed. Performs side duties including rolling/polishing silverware, cleaning trays, restocking items, filling ice bins, set up, cleaning, breaking down server areas, using cleaning compounds, making coffee; other duties as required. Promotes superior guest service.

Requirements

Must be at least 18 years of age.
High school diploma or general education degree (GED).
One month related experience and/or training, or equivalent combination of education and experience.

Responsibilities

Supervising designated functions performed by Banquet Servers to ensure efficient and elegant food and beverage service.
Serving courses from the kitchen and service bars.
Garnishing and decorating dishes.
Observing guests to respond to additional requests and determine when meals are completed.
Totaling bills, presenting checks, and accepting payments.
Performing various service duties such as ladling soup, making salads, portioning desserts, and brewing coffee.
Clearing and resetting counters or tables after each course.
Ensuring knowledge of legal drinking age and procedures.
Checking for acceptable identification for guests who appear to be under 30 and are attempting to consume or purchase alcoholic beverages.
Using good judgment when serving alcoholic beverages, considering the effects of alcohol.
Performing service duties for other servers by picking up and delivering orders.
Assisting other servers by checking their tables and providing support.
Working shifts up to 8 hours or longer, if needed.
Performing side duties such as rolling/polishing silverware, cleaning trays, restocking items, filling ice bins, setting up, cleaning, and breaking down server areas.
Using cleaning compounds and making coffee.
Promoting superior guest service.