Banquet Houseperson - InterContinental Los Angeles Downtown

IHG•Los Angeles, CA

5h•Onsite

About The Position

As the world’s largest family of luxury hotels, IHG takes great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, their passion for luxury travel spans cultures and customs, inspiring them to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each hotel cultivates a distinctive style and ambience where they embrace every opportunity to give guests a personal and enriching experience. The InterContinental Los Angeles Downtown Hotel is located in the Wilshire Grand building, standing 73 stories tall in the core of Downtown’s historic, entertainment, financial, arts, and sports districts. Ideally placed at the heart of the revitalized, energy-charged urban center of the United States’ second-largest city, the hotel provides first-class hospitality that seamlessly intertwines with the fabric of the burgeoning Downtown area.

Requirements

Basic reading and writing and mathematical skills.
General knowledge of banquet operations preferred.
Handling, carrying or lifting items weighing up to 100 pounds (tables, chairs, trays, equipment, etc.).
Moving about the function areas.
Bending, stooping, kneeling.
Communication skills are utilized a significant amount of time when interacting with guests, coworkers, and supervisors.
Reading and writing abilities are utilized often with banquet event orders and instructions.
Basic math is used frequently to ensure the proper set up of tables, settings, chairs, etc.
May be required to work nights, weekends, and/or holidays.

Responsibilities

Set-up and break down all meeting rooms, banquet space and ballroom areas.
Clean and maintain all corridors, vending areas, elevators and landings and service areas in the banquet facilities ensuring hotel’s standards of cleanliness.
Clean, store, and secure in an organized manner all tables, chairs, and audio visual equipment, platforms/stages and other equipment used for banquet functions.
Inspect cleanliness and working condition of all equipment to be set up in function area. Report all damages or issues to Supervisor.
Maintain cleanliness of banquet rooms, banquet hallways, and storage and service areas.
May refresh room during breaks (replenish supplies, water pitchers, etc.).
Set-up and/or break-down tables, chairs, audio visual equipment and platforms/stages and other equipment as specified by group requirements.
Set-up table linens, skirting and table top items (water pitchers, glasses, supplies, etc.).
May retrieve clean linen and skirting and stock in storage areas.
May pick-up and deliver all boxes and materials (flip charts, easels, blackboards, etc.) for function.
Perform other duties as assigned.