BANQUET HOUSEPERSON

Expotel Hospitality•Pascagoula, MS

5d•Onsite

About The Position

The Banquet Houseperson is responsible for the setup, refresh, tear down and maintenance of all meeting space. This role requires maintaining high standards of cleanliness and sanitation throughout the banquet function space, pre-function space, and storage areas. The position also involves ensuring the correct and timely setup of all Banquet Event Order functions and maintaining the banquet storeroom in a neat and organized manner.

Requirements

High school diploma or equivalent and/or experience in a related field preferred.
Ability to stand during entire shift.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must maintain composure and objectivity under pressure.
Must be effective in handling problems in the workplace, including, preventing, identifying and solving problems as necessary.
Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
Must be able to work and understand financial information and data, and basic arithmetic functions.

Responsibilities

Setup, refresh, tear down, and maintenance of all meeting space.
Ensure the correct and timely setup of all Banquet Event Order functions.
Maintain high standards of cleanliness and sanitation throughout the banquet function space, pre-function space, and storage areas.
Maintain the banquet storeroom in a neat and organized manner, stocked with necessary supplies.
Breakdown after the completion of functions and ensure that all equipment and supplies are stored properly.
Transport and store tables, chairs, and other equipment.
Refresh meeting rooms as needed.
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Expotel Hospitality Service standards.
Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
Maintain a warm and friendly demeanor at all times.
Be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Be familiar with fire exit and extinguisher location, and follow all hotel safety rules.
Notify management of any hazards.
Handle items for “Lost and Found” according to the standards.
Attend training as required by management.
Perform other duties as requested by management.