Banquet House Person

Keswick Hall and Club•Charlottesville, VA

1d•Onsite

About The Position

Keswick offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. POSITION PURPOSE Responsible for training, assisting and supervising banquet house persons in the setting up, cleaning, servicing and maintenance of banquet equipment, function rooms and related service areas, ensuring guest satisfaction, the achievement of company standards, safety policies and profit maximization.

Requirements

Minimum of a high school diploma (or equivalent) and 0-2 years food & beverage serving experience and/or high-volume banquet serving experience.
Able to read, write and speak English.
Possess leadership skills.
Excellent hearing is necessary to communicate with supervisors, co-workers, guests.
Excellent vision necessary to ensure rooms are cleaned, set-up according to BEO.
Excellent verbal skills are necessary to communicate with supervisors, co-workers and guests.
Excellent literacy is necessary to read and understand instructions on BEOs.
Bending/kneeling - ability to bend to lower-level cabinets and lift trays.
Mobility - maneuver in narrow areas and between seated guests.
Continuous standing required to service guest functions; 100% of the time scheduled.
Climbing sometimes 12 steps 20% of 8 hours.
Required to have a clean driving record and valid driver’s license.

Nice To Haves

However, a combination of experience and/or education will be considered.

Responsibilities

Review the BEO and day work assignments with supervisor.
Assign and direct the set-up duties relative to preparing for functions.
Assist house persons in physical set-up, cleaning and arrangement of tables, chairs and equipment according to BEO specifications while adhering to standards of job safety.
Monitor and ensure all SOPs, policies, procedures and regulations are followed while supervising and performing duties and guest-related activities.
Inspect all function rooms - check each room for completeness.
Receive and issue packages for guests for related functions.
Properly maintain, store and secure all banquet equipment.
Other duties as assigned by the banquet manager and captain.
Perform other duties as assigned.
Drive vehicles for pick-up and return of rented/borrowed items and for outside functions.
Assist banquet servers as needed.
Complete work orders on any damaged equipment for repair.
Serve on one of the hotel's committees.
Operate coffee machine, ice machine, refrigerator, vacuum cleaner.