Banquet Setup or Houseperson

Double Tree Bloomington Minneapolis South•Bloomington, MN

1d•Onsite

About The Position

The Banquet House Attendant/Banquet Set-Up is responsible for setting up, cleaning, and maintaining meeting and banquet rooms according to hotel management's service standards. This role involves ensuring rooms are prepared according to specifications on resumes and BEOs, including vacuuming, cleaning walls, and maintaining windows/mirrors. The attendant will also manage the care, movement, and storage of equipment like tables, chairs, risers, and dance floors, as well as meeting room supplies such as linen, pads, pens, and candy. Daily service includes emptying trash, removing dirty dishes, and replacing items as needed, along with straightening chairs and replenishing water. Continuous upkeep of service corridors, pre-function spaces, and storage areas is also a key responsibility. The role may also involve locating and delivering convention materials upon customer request and assisting with moving furniture within the hotel.

Requirements

Must be able to stand and exert well-paced mobility for up to 4 hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
Must be able to bend, squat and lift up to 75 lbs. on a regular and continuing basis.
Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.

Responsibilities

Properly clean and set meeting rooms and banquet functions per specifications on resume and BEOs or as given by banquet management including vacuuming floors and cleaning walls and windows/mirrors.
Proper care, movement, storage of all equipment such as tables, chairs, risers, dance floor lecterns is required.
Proper control and storage of meeting room supplies such as linen, pads, pens/pencils and candy, etc. are required.
Service every meeting room by emptying trash, removing dirty plates, cups, linens and glasses, and replace as necessary.
Straighten all chairs.
Replenish water requirements as specified or requested.
On a continuous basis, keep service corridors, pre-function space, and storage areas clean, organized and unobstructed.
Upon customer request, locate and deliver convention material to designated location.
Perform other duties as requested, such as moving furniture in and about the hotel.
Relay any problem situations or damaged areas to Banquet Management in a timely manner for immediate action.
Perform other duties as requested, such as moving office furniture and cleaning carpet and chairs.