Banquet Event Server

LAKE JUNALUSKA ASSEMBLY INC•Lake Junaluska, NC

1d•Onsite

About The Position

The mission of Lake Junaluska is to be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body. The Banquet Event Server is a seasonal position in the hospitality sector, responsible for providing excellent hospitality and service for banquets, regular dining, and special events. This includes setting up and preparing event spaces according to Banquet Event Orders (BEOs), providing attentive wait service to guests, maintaining cleanliness and upholding health and sanitation standards, and transporting event equipment. The role requires monitoring event spaces for safety and functionality, responding positively to last-minute requests, and complying with all safety policies. The server is expected to foster an attitude of Christian hospitality and consistently strive to exceed guest expectations.

Requirements

Any combination of education and experience equivalent to a high school diploma and 1-3 months relevant food service experience.
Demonstrated good communication skills, client relation skills, and a commitment to providing responsive and conscientious customer service.
Flexible and able to adapt to changing needs, multiple task demands, and work structures.
Ability to read and comprehend instructions, short correspondence, emails, and memos.
Ability to effectively present job related information upon request to customers, clients, and employees of the organization.
Proven organizational skills and interpersonal skills.
Ability to solve practical problems and handle a variety of customer, clients and employee questions.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule formats.
Willing to work a flexible schedule.

Nice To Haves

Hospitality background strongly desired.
Hospitality experience strongly desired.

Responsibilities

Possess excellent hospitality skills and a strong desire to foster an attitude of Christian hospitality, consistently striving to “exceed guest expectations” in every interaction.
Arrive on time to all scheduled events and maintain an accurate, up-to-date knowledge of the daily work list and event setup needs.
Set up and prepare banquet and dining spaces prior to each event as specified in the Banquet Event Orders (BEOs), including tables, chairs, linens, water/cups, notepads, pens, and any additional equipment or décor as requested.
Provide attentive, pleasant, and efficient wait service to guests during banquets, regular dining, and special events and functions, following posted duties for each meal or occasion.
Maintain cleanliness of all serving, dining, and event areas throughout service; break down and reset event spaces following the conclusion of each function.
Uphold grade “A” health and sanitation standards at all times, ensuring the safety and well-being of guests and fellow staff.
Transport tables, chairs, food carts, and other event equipment between buildings and spaces as needed to support seamless event operations.
Monitor event spaces, service equipment, and work areas to ensure they are in good working order and safe for public use; report any missing or out-of-service items to the supervisor promptly.
Respond promptly and positively to last-minute service requests, maintaining a gracious, can-do attitude to ensure the best possible guest experience in every situation.
Wear and maintain a clean, pressed staff uniform at all times while on duty, including a visible name tag.
Comply with all safety policies, practices, and procedures and report any unsafe activities or conditions immediately to the supervisor or the Human Resources department.
Perform other duties and responsibilities as assigned and required.