Banquet Captain, Grouse Mountain Lodge
About The Position
This is a full-time, year-round position beginning September 2026. At Pursuit, we offer more than just a place to visit; we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.
Requirements
- Must be 18 years of age or older
- 1-3 years of banquet, restaurant, hotel, or event experience required
- Strong leadership, communication, and guest service skills
- Highly organized with strong attention to detail
- Ability to prioritize tasks and adapt in a fast-paced environment
- Commitment to safety, cleanliness, and operational excellence
- Positive attitude, professional demeanor, and willingness to assist wherever needed
Nice To Haves
- Previous leadership or supervisory experience preferred
- Experience working with Banquet Event Orders (BEOs) preferred
- Hospitality POS system experience preferred
Responsibilities
- Lead banquet team members during event setup, service, and teardown
- Review and execute Banquet Event Orders (BEOs) to ensure events are delivered as planned
- Coordinate event logistics and communicate timelines, expectations, and changes to the team
- Provide exceptional guest service and act as a point of contact during events
- Monitor event execution to ensure quality, efficiency, and guest satisfaction
- Support food and beverage service as required
- Maintain banquet spaces, equipment, and supplies to company standards
- Identify and report safety, maintenance, or operational concerns
- Assist with training, coaching, and supporting banquet team members
- Collaborate with Conference Services, Culinary, and Operations teams to ensure successful event delivery
- Support other hospitality operations as needed
Benefits
- Free access to Pursuit attractions and 50% off for friends
- Discounts on hotel stays, dining, and retail
- Access subsidized mental health and wellness resources
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
