Banquet Captain- On Call-Memphis Marriott East

Remington Hospitality • Memphis, TN

14d • Onsite

About The Position

The Banquet Captain is responsible for ensuring the smooth execution of guest functions. This includes making arrangements for necessary equipment, assisting with room setup, scheduling staff, and inspecting food quality and presentation. The role requires effective communication, a strong work ethic, and the ability to work under pressure in a team environment. The position may involve working varying schedules, including nights, weekends, and holidays. The physical requirements include the ability to work in a standard office environment, with prolonged periods of sitting, occasional standing and walking, and the need to use fine motor skills for tasks like typing and operating office equipment. Occasional lifting of 10-25 pounds may be required. Visual and auditory abilities are necessary for effective communication and task completion. Reasonable accommodations are available for individuals with disabilities.

Requirements

• Effective communication skills, both verbal and written, to communicate with guests and associates.
• High work ethic and self-initiative, prompt, professional service
• Ability to work in high pressure situations
• May be required to work varying schedules to include nights, weekends, and holidays
• Read and interpret BEO's to understand and verify room set up and menu served
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset

Nice To Haves

• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Responsibilities

• Make arrangements for equipment needed for guest functions, ensuring its accuracy and completeness prior to the staff's arrival for room set up.
• Assist the Banquet staff in room set up. Make sure all guest tables, buffet tables and equipment are set up correctly. Ensure all requests and needs are met, referencing BEO's.
• Schedule staff for pre-meal assignments and function stations. Inform them of any special request or special instructions.
• Inspect food for quality and presentation prior to serving. Keep open communication with the kitchen staff, informing them of any changes or special instructions.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed