Banquet Attendant | Marriott Milwaukee West

CSM Corporation•Waukesha, WI

3h•Onsite

About The Position

This position is responsible for the set-up, maintenance, and take-down of banquet areas according to banquet specifications. Provides the transportation and set-up of tables, chairs, staging, audio-visual and electrical equipment. Stocks necessary supplies and performs basic banquet area cleaning duties. Follows CSM and brand standards of quality to ensure guest satisfaction.

Requirements

Demonstrated exemplary customer service
Attention to detail
Ability to perform job duties in a repetitious and fast paced environment

Responsibilities

Ensures each room set-up is accurate and meets the clients’ specifications.
According to function specifications, sets up, maintains, and takes down banquet rooms after service/event has concluded.
Listens attentively, following direction from banquet supervisors.
Reads and interprets Banquet Event Orders to ensure proper room set up.
Responsible for cleaning and maintaining the banquet rooms and equipment, and other cleaning duties as assigned.
Often asked to transport food, assist the dishwasher and plate for banquet events.
Works independently and sometimes alone.
Anticipates and responds to internal and external customers in a friendly, positive and timely manner.
Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary.
Responsible for proper use of all banquet collateral and equipment.
Adheres to cost controls to reduce expenses and waste.
Brings defective property to the attention of management.
Maintains a clean and safe work area in accordance with CSM, local, state, and federal regulations.
Follows all CSM procedures for guest/associate incidents.
Knowledgeable of hotel emergency procedures.