Banquet Attendant - Seasonal
About The Position
Responsible for fostering a fun environment. Responsible for being a gracious host to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program. Monitor guest consumption of alcohol and intervene as needed according to company policy and T.I.P.S training. Promote gaming events and promotions. Must process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities. Maintain a clean and stocked workstation. Comply with state, company, and department policies and regulations. Must have open availability including all three shifts, weekends, and holidays. Expedite and run food for all tables. Keep the area clean, organized and sanitized. Must be able to understand and articulate the menu and drinks to guests. Set up, tear down, and clean banquet areas for events, assure adequate supplies are ready for event preparation. Prepare dessert area and banquet line. Work as a team member to assure a successful banquet event. Direct guests to appropriate areas explaining room layout and event details. Attend to guests’ needs and correctly execute the proper sequence of service. Maintain clean and orderly buffets by restocking food items as necessary and communicating needs to kitchen staff. Transport service items from the back of the house into function area. Perform duties in a safe manner; report any potential safety hazards to management staff. Will work special events, as needed. Other duties, as needed.
Requirements
- Outgoing, energetic and enthusiastic attitude
- Enjoy hosting and serving others
- Comfortable initiating conversations and creating a fun environment with guests
- Able to promptly and accurately follow instructions given by Supervisor or Manager
- Must qualify for licensing by Ohio Lottery Commission
- Able to work as a team
- Able to tolerate a high stimulus environment
- Able to work at a very fast pace and walk long distances throughout the shift
- Able to pass a background check
- Must have open availability including all three shifts, weekends, and holidays
- Able to respond to visual and oral cues
- Must meet professional appearance standards as prescribed by company policy
- Comfortable and capable learning new software
Nice To Haves
- T.I.P.S training
Responsibilities
- Fostering a fun environment
- Being a gracious host to all guests and co-workers
- Promoting a positive influence in the community and participating in company-sponsored events
- Ensuring interactions with internal and external guests follow the guidelines of the ACES Service Program
- Monitoring guest consumption of alcohol and intervening as needed according to company policy and T.I.P.S training
- Promoting gaming events and promotions
- Processing cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities
- Maintaining a clean and stocked workstation
- Complying with state, company, and department policies and regulations
- Expediting and running food for all tables
- Keeping the area clean, organized and sanitized
- Understanding and articulating the menu and drinks to guests
- Setting up, tearing down, and cleaning banquet areas for events, assuring adequate supplies are ready for event preparation
- Preparing dessert area and banquet line
- Working as a team member to assure a successful banquet event
- Directing guests to appropriate areas explaining room layout and event details
- Attending to guests’ needs and correctly executing the proper sequence of service
- Maintaining clean and orderly buffets by restocking food items as necessary and communicating needs to kitchen staff
- Transporting service items from the back of the house into function area
- Performing duties in a safe manner; reporting any potential safety hazards to management staff
- Working special events, as needed
- Performing other duties, as needed
Benefits
- Wellness programs designed to support team members' financial, physical, and mental well-being
- Day-one medical coverage
- 401(k) matching
- Annual performance bonus
- Paid time off
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
