Bankruptcy Supervisor

PennymacFort Worth, TX
Onsite

About The Position

The Bankruptcy Supervisor will be responsible for managing the day-to-day operations in the Bankruptcy Department. As the Supervisor, you will manage key metrics related to loan servicing, bankruptcy activities, department performance, implementation of department strategies/procedures, and respond to inquiries related to customers/vendors/investors.

Requirements

  • Bachelor’s degree or equivalent work experience
  • 3+ years of relevant work experience
  • Understanding of insurer/investor guidelines
  • Must be highly proficient in Excel and Word

Nice To Haves

  • Financial Services and, if possible, mortgage industry experience preferred

Responsibilities

  • Manage a Bankruptcy team of up to 10 employees, as well as managing a nationwide network of Attorney and Bankruptcy vendors
  • Monitor portfolio impediments such as document retrieval, escrow analysis, payment histories, payment postings etc.
  • Provide daily workloads to direct reports and provide the necessary support needed which includes training and feedback
  • Support business leaders to identify/support processes at the operational level
  • Implement and execute key departmental objectives and strategies
  • Identify opportunities for process improvements, develop and implement departmental policies and procedures, and drive initiatives to enhance efficiency, accuracy, and compliance
  • Lead and participate in strategic projects and initiatives related to bankruptcy processes, compliance, system enhancements, and organizational objectives
  • Perform other related duties as required and assigned
  • Demonstrate behaviors which are aligned with the organization’s desired culture and values

Benefits

  • Comprehensive Medical, Dental, and Vision
  • Paid Time Off Programs including vacation, holidays, illness, and parental leave
  • Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
  • Retirement benefits, life insurance, 401k match, and tuition reimbursement
  • Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
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