Bankruptcy Specialist
About The Position
The North Carolina Department of Revenue is recruiting for a Bankruptcy Specialist (Administrative Specialist I). The Bankruptcy Specialist serves an essential role in the Bankruptcy Unit that is charged with the task of protecting the state's interests in collecting tax obligations from taxpayers who have filed bankruptcy under federal bankruptcy laws. This position works in a hybrid capacity and is required to work at the Raleigh Headquarters multiple times a week. The position quickly and thoroughly processes all bankruptcy notices received by the Bankruptcy Unit. The work involves processing specialized documents received from the courts and interpreting the procedures that need to be followed throughout the work process. The Bankruptcy Specialist also processes payments received. The position makes technical determinations based upon established procedures. The Bankruptcy Specialist accesses taxpayer account information, enters information into a computerized tax system, and adheres to Departmental rules and regulations as well as Federal bankruptcy requirements. The position answers telephone calls and responds to taxpayers, listening carefully to the taxpayer to ensure the taxpayer's question is properly addressed, referring the caller to the appropriate Unit and Departmental staff for assistance. Bankruptcy Specialists are required to quickly learn and understand the U.S. Bankruptcy Code and a variety of tax schedules (e.g., corporate income and franchise, individual income, motor fuels, sales and use, scrap tire, white goods, and withholding tax schedules). Priorities within the work unit change frequently depending on immediate needs of the Department. The position has the responsibility of preventing any disclosure of tax information to an unauthorized person.
Requirements
- High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
- Demonstrated experience with analyzing facts, interpreting data, policies, and procedures
- Demonstrated experience serving as part of a collaborative team
- Demonstrated knowledge of Microsoft Office products, including Word, Excel, Access, and Outlook, with the ability to learn and utilize a variety of other processing systems
- Bankruptcy-related work experience
- Federal and state criminal background checks that may include fingerprinting and verification of tax compliance.
Responsibilities
- Processes all bankruptcy notices received by the Bankruptcy Unit.
- Processes specialized documents received from the courts.
- Interprets procedures that need to be followed throughout the work process.
- Processes payments received.
- Makes technical determinations based upon established procedures.
- Accesses taxpayer account information.
- Enters information into a computerized tax system.
- Adheres to Departmental rules and regulations as well as Federal bankruptcy requirements.
- Answers telephone calls and responds to taxpayers.
- Listens carefully to the taxpayer to ensure the taxpayer's question is properly addressed.
- Refers the caller to the appropriate Unit and Departmental staff for assistance.
- Quickly learns and understands the U.S. Bankruptcy Code and a variety of tax schedules.
- Prevents disclosure of tax information to an unauthorized person.
Benefits
- Health insurance options
- Standard and supplemental retirement plans
- NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
- The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
- Twelve paid holidays per year
- Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
- Twelve sick days/year which are cumulative indefinitely
- Paid Parental Leave
- Personal Observance Leave and Community Service Leave
- Longevity pays lump sum payout yearly based on length of service
- 401K and 457 plans
- Eligibility for the Public Service Loan Forgiveness Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
