Bankruptcy Specialist

Encore Capital Group • Troy, MI

1d • Onsite

About The Position

The Bankruptcy Specialist is responsible for assisting the Bankruptcy team and partner network in managing daily operations. This position includes the monitoring of automated and manual processes to ensure the proper handling of outsourced accounts, as well as the participation in projects / analysis as needed and provide and communicate performance, initiative, and / or process results.

Requirements

• High School Diploma
• 1-2 years customer service or clerical experience
• Basic MS Office skills
• Strong verbal and written communication skills
• Skilled in data entry and system queries
• Current authorization to work in the United States on a full-time basis.

Nice To Haves

• Bachelor's degree
• 2+ years work experience in financial services related field

Responsibilities

• Relationship with and request fulfillment for internal / external customers.
• Process administrative material and tasks.
• Provides regular tracking and reporting on adherence to daily processes and / or financial performance.
• Subject matter expert for one or more projects with high levels of complexity.
• Oversees and makes suggestions for improvements to daily automated and manual processes.
• Perform other duties, as assigned.

Benefits

• Competitive salary
• Monthly incentives or annual bonus
• Paid training and development programs
• MCM Academy
• Promote-from-within philosophy
• Informal accolades
• Formal company-wide awards and prizes
• All-inclusive vacations
• Tuition Assistance
• Comprehensive healthcare plans and options
• Fitness membership reimbursements
• Weight watchers
• Wellness rewards Program
• Up to eight hours of paid time off each year to volunteer
• Volunteer grants
• Matching financial donations, up to US$ 2,500 per employee annually
• Retirement Savings
• Company paid leave for new family support
• New parent flex time
• Child back-up care options
• Team-building events
• Paid and floating holidays
• Generous paid-time-off
• Wellness and mental health initiatives
• Support volunteerism
• Support environmental efforts
• Leadership training
• Skill-building

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED