Bankruptcy Specialist II

Selene Diligence•Dallas, TX

About The Position

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you! Position Summary: The Bankruptcy Specialist II is responsible for managing a portfolio of bankruptcy loans, ensuring all timelines, regulatory requirements, and internal guidelines are met. This role supports both standard and complex loan scenarios and partners closely with attorneys, trustees, investors, and internal teams to drive timely resolution. The role includes exposure to complex and high-risk loans, including but not limited to Chapter 11, cramdowns, total debt, lien strips, final cures, and Chapter 13 discharge audits, and may involve increasing ownership and independent resolution of complex case scenarios based on experience and performance.

Requirements

Experience managing bankruptcy loans within a mortgage servicing environment, with responsibility for maintaining timelines and case progression
Strong working knowledge of Chapter 13 processes, including discharge, reconciliations, and case resolution
Experience working with bankruptcy counsel, trustees, or investors to resolve issues and advance case outcomes
Ability to independently manage a high-volume caseload while meeting strict timelines and production expectations
Experience reviewing loan activity, identifying discrepancies, and resolving payment or ledger-related issues
Ability to work independently, exercise sound judgment, and make decisions in time-sensitive or escalated situations
Strong attention to detail with the ability to identify risks, errors, or delays in case progression
Experience managing or supporting complex or high-risk bankruptcy cases, such as Chapter 11, cramdowns, or total debt scenarios
Ability to independently resolve escalated issues and support decision-making impacting case outcomes
High school diploma or general education degree (GED) required.
2 to 4 years of related bankruptcy or mortgage servicing experience required
Working knowledge of Microsoft Office (Word, Excel, and Outlook)

Nice To Haves

Associate’s or Bachelor’s degree in a related field preferred.
4 or more years of experience strongly preferred for roles involving complex or high-risk casework such as Chapter 11, cramdowns, and escalations
Previous experience with MSP and Black Knight/LPS preferred

Responsibilities

Manage a portfolio of bankruptcy loans and ensure timelines and milestones are met in accordance with investor, regulatory, and internal guidelines
Monitor bankruptcy cases and research complex and high-risk scenarios, including Chapter 11, cramdowns, and discharge audits
Work directly with bankruptcy counsel, trustees, investors, and internal departments to ensure cases are progressing and deadlines are met
Handle reconciliations, including pre- and post-petition ledgers, and resolve payment discrepancies and escalated issues
Review and update MSP/LPS systems with all case activity to ensure accuracy and compliance
Respond timely to all incoming correspondence and inquiries related to assigned loans
Work internal queues, reports, and workflow systems to manage caseload and meet production expectations
Partner cross-functionally to resolve servicing issues, including cash adjustments, title issues, and discrepancies
Drive resolution of complex and high-risk cases requiring advanced analysis, including Chapter 11, cramdowns, and other escalated scenarios, with increasing independence at higher levels of experience
Report regularly to management on case status, risks, and resolution progress
Participate in departmental goals to reduce timeline delays and identify process improvements