Bankruptcy & Legal Specialist

Msgcu • Troy, MI

7d • Hybrid

About The Position

Mitigates MSGCU’s losses and expenses through proper handling and oversight of bankruptcy accounts and accounts placed for legal remedies. Develops strong relationships with our legal partners and vendors and ensures proper billing and appropriate use of resources. Performs a wide range of support functions necessary for the daily operations of the Repayment Department.

Requirements

• Member Focus: Uses active listening skills to gain understanding and determine the needs of others in order to resolve problems, build strong relationships (internal/external), and deliver member-centric solutions.
• Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency and enthusiasm.
• High level of reliability, thoroughness, attention to detail and accuracy.
• Possesses strong organizational skills and the ability to prioritize multiple responsibilities simultaneously.
• Communicates Effectively: Communicates effectively regarding the essential functions of the Repayment Department to audiences with varying needs and abilities; possesses excellent follow up skills.
• Instills Trust: Builds relationships and gains the confidence of others by modeling honesty, integrity, authenticity, and behaviors that align with organizational values. Exemplifies courage by stepping up to address difficult issues.
• Self-Development: Actively seeks new ways to grow and be challenged using formal and informal development channels.
• Proven ability to quickly understand and apply computer/technology applications.
• Advanced proficiency with Microsoft Office products (Word, Excel, Outlook) and Adobe Acrobat.
• Demonstrated ability to recognize process improvement and make recommendations for improvements.
• Knowledge of accounting records and mathematical proficiency.
• Working knowledge of credit reporting, disputes, and E-Oscar system.
• Knowledge of bankruptcy proceedings and PACER system.
• Minimum high school diploma or GED required.
• Associate degree or the equivalent combination of education and relevant work experience; and 3 years of collections experience with at least 1 year focused on bankruptcy laws and fair debt collection practice law.

Nice To Haves

• Experience collecting mortgage modification, Fannie Mae, FHA, and indirect loan delinquency strongly desired.

Responsibilities

• Prepares and maintains full and proper files for bankruptcy and legal remedy accounts and ensures the files are sent to the attorney.
• Informs legal counsel of all aspects of bankruptcy situations.
• Coordinates and manages the duties of bankruptcy including petitions, claims, dismissals, reaffirmations, and discharges to be completed or assigned as needed.
• Liaisons to assigned attorneys and trustees as the direct contact person for legally assigned cases.
• Provides any needed account information, files, or updates to attorneys for all legally assigned cases.
• Carefully reviews attorney services and expenses with regular statements to ensure proper billing.
• Files claims or court documents as requested by the Repayment Manager to mitigate losses to the organization.
• Represents MSGCU in an informational capacity at court hearings as needed.
• Monitors the PACER system for activity related to MSGCU members.
• Prepares and files accounts to outside legal counsel for legal action.
• Tracks, updates, and performs file maintenance on legal proceedings including judgments, writs, and garnishments.
• Provides monthly and quarterly reports regarding bankruptcy, legal account numbers and losses.
• Follows established guidelines for bankruptcy requirements regarding troubled debt restructuring.
• Performs file maintenance on loan modifications, loan workouts, bankruptcy reaffirmations, and settlement accounts.
• Completes IRS 1099 tracking records for settlement accounts.
• Assists with contacting members and other MSGCU departments on behalf of the Repayment team to resolve various issues associated with delinquency, titling, CPI, or other issues.

Benefits

• Generous health benefits
• vacation time
• retirement plan contributions
• discounts on loans and phone service
• Medical, dental and vision on your first day!
• Health Savings Account (HSA)-eligible medical plan with no monthly premium for you (and your family)
• 3% contribution from MSGCU to 401(k) for those at least 21 years old
• 100% match for the next 7% contributed to 401(k)
• 12 paid holidays
• up to 120 hours of PTO your first year of service (pro-rated based on start date)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree