Bankruptcy & Charge-Off Specialist

Credit Human•San Antonio, TX

5d•Onsite

About The Position

We are seeking a Bankruptcy & Charge-Off Specialist for the Bankruptcy and Charge-Off Services Department. Located in San Antonio, Texas, the Bankruptcy & Charge-Off Specialist handles the support services related to bankruptcy & charge-offs for the Lending Divisions: Indirect Auto Lending (IAL), Direct Auto Lending, Commercial Lending, Direct Consumer Lending (DCL), Home Loans, Manufactured Homes (MH), Sustainable Home Loans (SHL), and New Market-NOLA. The main focus of this role is to provide service to lending departments, court trustees, and attorneys by processing, providing information, answering questions, and research inquiries for loans regarding bankruptcy. The Bankruptcy & Charge-Off Specialist is expected to have the required knowledge to answer and explain a vast majority of all bankruptcy and charge-off functions. The position is accountable for handling bankruptcy accounts, oversight, billing, trustee and member payments, relationship with credit union and debtor's attorneys.

Requirements

Financial institution experience and a general knowledge of financial institution organization and operations
Basic knowledge and understanding of bankruptcy code and related laws and regulations
Basic knowledge and understanding of consumer and real estate lending
Excellent verbal, written, and interpersonal communication skills
Ability to Multi-task, attention to detail, exceptional research skills, and strong problem solving.
Self-starter and capable of working independently
Microsoft Word, Excel, Access, PowerPoint, SharePoint

Nice To Haves

2 years of financial institution experience and a general knowledge of financial institution organization and operations
Strong knowledge of bankruptcy code and related laws and regulations
Completion of at least 1 year of college level coursework

Responsibilities

Review incoming notices to determine next course of action depending on the state of the bankruptcy
Ensure all duties associated with processing new bankruptcy petitions for Credit Human - loans are completed accurately within one (1) business day of receipt and according to procedures
Review and process in the appropriate system all approved IAL, DCL and IMF monthly loan charge-offs by the agreed on timeframes
Perform the month-end balancing for the charge-off process and prepare monthly charge-off report for manager approval and distribution
Prepare monthly and quarterly reporting for management and enterprise departments to include but not limited: charge-off, TDR, call report, bankruptcy dashboard