Bankruptcy Account Processor

U.S. Bank•Earth City, MO

2d•Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Bankruptcy Processor is responsible for conducting research to determine if an account should be coded as bankrupt in the U.S. Bank system of record. Incumbent assumes responsibility for the processing of Bankruptcy Notifications including entering of data, formatting and producing appropriate documentation, and file maintenance. In addition, they process notices to include: pending bankruptcy correspondence, discharges, dismissals, 341 notices, transfers, trustee updates, case closures, etc. Processor gathers and verifies data while transferring it to standard format within system of record. Additional duties include reviewing docket information to determine current status of the bankruptcy case. In addition, the Bankruptcy Processor works multiple assigned reports and performs basic management of electronic files. Possesses strong written, communication and customer service skills. The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. Location: Earth City Missouri Start: May 25th, 2026 Schedule: 8am-5pm Monday-Friday

Requirements

High school diploma or equivalent
Typically four or more years of clerical and customer service experience
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Effective verbal and written communication skills

Nice To Haves

Creditor bankruptcy handling
Bankruptcy experience working in a law firm, courthouse, trustee office or financial institution
Credit card collections
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to perform research and analysis
General knowledge of legal and regulatory issues
Thorough knowledge of products, services, terminology, procedures and systems related to assigned area
Strong customer service skills
Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service
Ability to independently identify and resolve complex problems

Responsibilities

Conduct research to determine if an account should be coded as bankrupt in the U.S. Bank system of record.
Process Bankruptcy Notifications including entering of data, formatting and producing appropriate documentation, and file maintenance.
Process notices to include: pending bankruptcy correspondence, discharges, dismissals, 341 notices, transfers, trustee updates, case closures, etc.
Gather and verify data while transferring it to standard format within system of record.
Review docket information to determine current status of the bankruptcy case.
Work multiple assigned reports and perform basic management of electronic files.

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
Pension (all benefits are subject to eligibility requirements)