Banking Services Operations Associate IV - Non Real Estate Collateral Management

M&T Bank • Millsboro, DE

12d • Onsite

About The Position

This role focuses on Non-Real Estate Collateral Management, which is responsible for perfecting, maintaining, and releasing collateral for automobile, boat, and recreational vehicle (RV) loans. This includes placing liens on titles, processing name change requests, reviewing requests to register collateral in a new state, and ensuring the loan has been fully paid off and closed prior to releasing the lien. The position involves advanced research on aged incomplete and unsuccessful lien filings, completing UCC (Uniform Commercial Code) filing documentation, and reviewing and auditing tasks completed by less experienced personnel. The role also requires understanding and adhering to the Company’s risk and regulatory standards, policies and controls, identifying risk-related issues needing escalation, and promoting an environment that supports belonging and reflects the M&T Bank brand. Maintaining M&T internal control standards is also a key aspect of this position.

Requirements

• Associate’s degree and a minimum of 1 years’ work experience, or in lieu of a degree a combined minimum of 3 years’ higher education and/or work experience, including a minimum of 1 years’ work experience

Nice To Haves

• Bachelor's degree
• Minimum of 3 years’ relevant work experience

Responsibilities

• Complete advanced research related to aged outstanding title/lien perfections and missing collateral upon lien satisfaction.
• Complete electronic UCC filings including new filings, amendments and continuations.
• Complete lien exception research and resolution as required.
• Complete reviews audits of critical tasks to ensure their accurate completion.
• Complete lien renewal research and processing.
• Process direct lien filing transactions, including completion specific state Department of Motor Vehicle (DMV) documents.
• Complete research on outstanding title/lien perfections, including calling dealers, DMVs and customers as well as responding to online DMV inquiries; escalate issues as appropriate to more experienced personnel.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
• Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Benefits

• The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree