Banking Services Operations Associate IV- Legal Documents - Restraints

M&T Bank•Bridgeport, CT

2d•Onsite

About The Position

Processes legal papers by conducting research into existing relationships on debtor(s), restrains accounts as appropriate by applying proper exemptions and preparing case file as appropriate. This role involves answering legal questions in accordance with authority and certification of letter, applying Federal and NYS exemption test logic and proper fee, and preparing customer letters and case files. The position also requires participation in departmental projects related to restraints and applying exemption test logic of all states in the footprint. Adherence to the Company’s risk and regulatory standards, policies and controls, identification of risk-related issues, and maintenance of internal control standards are also key responsibilities. Other related duties as assigned.

Requirements

High School diploma or equivalent (GED)
A minimum of 3 years’ work experience
Proficiency with personal computers as well as pertinent word processing, spreadsheet and email software
Proven customer service skills

Nice To Haves

Associate’s degree
Minimum of 2 years’ banking operations experience
Knowledge of departmental software
Proven ability to multi-task
Proven ability to work under tight time constraints
Demonstrated written and verbal communication skills
Proven organizational skills
Proven prioritization skills
Ability to exercise good judgment and sound discretion
Ability to recognize time sensitive and urgent matters
Experience as a paralegal or legal assistant in a large law firm
Experience with various notices and legal documents
Some knowledge of laws regarding federally exempt deposit types of other states

Responsibilities

Complete account research to identify proper relationship of debtor with the Bank.
Answer legal questions in accordance with authority and certification of letter.
Apply Federal and NYS exemption test logic and proper fee.
Prepare customer letter and case file, inclusive of screen shots, customer letters and copies of correspondence with customer and/or agencies.
Participate in departmental Projects related to restraints.
Apply exemption test logic of all states in the footprint.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.