Banking Services Operations Associate III - Non Real Estate Collateral Management

M&T Bank • Millsboro, DE

1d • $19 - $31 • Onsite

About The Position

This role is within Non-Real Estate Collateral Management, which is responsible for perfecting, maintaining, and releasing collateral for automobile, boat, and recreational vehicle (RV) loans. This includes placing liens on titles, processing name change requests, reviewing requests to register collateral in a new state, and ensuring the loan has been fully paid off and closed prior to releasing the lien.

Requirements

• Associate’s degree, or in lieu of a degree, a combined minimum of 2 years’ higher education and/or work experience

Nice To Haves

• Minimum of 2 years’ relevant work experience

Responsibilities

• Process direct lien filing transactions, including completing specific state Department of Motor Vehicle (DMV) documents. Work with customers and branches to resolve related issues.
• Complete research on outstanding title/lien perfections, including calling dealers, DMV and customers as well as responding to online DMV inquiries; escalate issues as appropriate to more experienced personnel.
• Research and process all requests for consumer title and collateral maintenance. Complete state-specific documentation as required.
• Process lien release transactions following loan satisfaction or total loss.
• Research and fulfill titling requests from internal business partners.
• Provide branch phone support regarding vehicle titling at time of closing.
• Check processing to include data input, reconcilement and daily general ledger to ensure accuracy of activities.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Benefits

• The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree