Banking Operations Specialist
About The Position
Banking Operations Analyst supports banking operations, payment processing, cash application, reconciliation, and operational support activities within the SBT Treasury & Banking Operations Department. This role also supports the Company’s continued migration from legacy systems into the N2 operating environment through process improvement initiatives, systems support, workflow analysis, and operational project participation. The position is expected to exercise independent judgment in resolving operational issues, identifying process inefficiencies, supporting system enhancements, and coordinating with internal departments, customers, vendors, and financial institutions.
Requirements
- Exercise independent judgment in resolving operational issues
- Identify process inefficiencies
- Support system enhancements
- Coordinate with internal departments, customers, vendors, and financial institutions
Responsibilities
- Process and analyze payment activity, ACH transactions, cash applications, and banking operations within internal systems.
- Review transaction activity for accuracy, completeness, and operational compliance.
- Investigate payment exceptions, reconciliation variances, unapplied cash items, and transaction discrepancies.
- Coordinate with internal departments, customers, vendors, and financial institutions regarding payment activity and operational issues.
- Support daily banking operations including payment tracking, operational balancing, and transaction review activities.
- Participate in operational improvement initiatives associated with the Company’s migration from legacy systems into the N2 platform.
- Identify operational inefficiencies and recommend workflow improvements and automation opportunities.
- Assist with documenting business processes, operational procedures, and system-related changes.
- Support testing, validation, and implementation of operational system enhancements.
- Assist in developing operational reporting and process metrics.
- Participate in operational and cross-functional projects.
- Coordinate and track operational issues requiring Information Technology or systems support.
- Assist with user acceptance testing and operational readiness activities related to system changes and upgrades.
- Provide operational support and subject matter expertise during process redesign and conversion initiatives.
- Support recurring billing, invoice processing, and financial operations activities.
- Maintain accurate operational and financial documentation.
- Respond to inquiries related to payment activity, reconciliation issues, and operational reporting.
- Support month-end operational and reporting activities as needed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
