About The Position

GPM Investments is hiring a friendly, experienced Sales Associate/Customer Service Team Leader who enjoys delivering customer satisfaction. The role combines customer service, cash handling, store merchandising and cleaning, and training responsibilities. The trainee uses current training materials, completes training evaluations and documentation, provides feedback on training materials, reviews job assignments, and monitors cash levels and security procedures during the shift. Other duties may be assigned to meet store operational needs. The employer is an equal opportunity employer, participates in E-Verify, and maintains a drug-free workplace.

Requirements

  • Meet the minimum age requirement: 18 in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO; 21 in all other states.
  • Be prepared to pass a pre-employment drug screen and background check.
  • Ability to read, write, speak, and understand English.
  • Basic math skills, including addition, subtraction, division, and multiplication.
  • Ability to lift 10 pounds frequently and up to 50 pounds occasionally.
  • Valid driver's license.
  • Access to a car or other motorized vehicle.
  • Liability insurance on that vehicle.

Responsibilities

  • Greet customers in a friendly manner, provide fast and efficient service, and thank customers.
  • Ring up sales using an electronic cash register; receive money and give correct change; process refunds and exchanges.
  • Count the cash drawer at the beginning and end of a shift to assist with shift changes.
  • Use specialized equipment to process money orders, credit card purchases, checks, and lottery sales and redemptions.
  • Check identification for restricted sales.
  • Check and replenish food-service supplies.
  • Clean and sanitize service and food-service equipment using the three-sink method.
  • Clean store areas and equipment, including countertops, microwaves, shelves, floors, windows, cooler doors, restrooms, and parking lots; empty trash containers.
  • Stock shelves and coolers, rotate and face merchandise, remove damaged or out-of-code products, and price merchandise according to the price book.
  • Check in vendor deliveries as needed according to company guidelines, complete bad merchandise forms, and order merchandise.
  • Use current training materials; complete training evaluations and documents; and provide management with feedback on training programs and materials.
  • Monitor cash levels and security procedures during the shift to ensure compliance.
  • Review job assignments for completeness.
  • Perform other duties as assigned to accommodate store operational needs.
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