Banking Certified STeamLead Trainee (External Only)

E-Z Mart•Mena, AR

About The Position

GPM Investments is hiring a friendly, experienced Sales Associate/Customer Service Team Leader who enjoys delivering 100% customer satisfaction. The role combines customer service and sales transactions with store operations, inventory upkeep, cleaning, and training-related responsibilities. The employee uses current training materials, completes training evaluations and documentation, and provides feedback to management on the training program and materials. The role also monitors cash levels and security procedures during a shift, reviews job assignments for completeness, and takes on other duties as assigned to support store operations.

Requirements

Meet the minimum age requirement: 18 in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO; 21 in all other states.
Be prepared to pass a pre-employment drug screen and background check.
Ability to read, write, speak, and understand English.
Basic math skills, including addition, subtraction, division, and multiplication.
Ability to lift 10 pounds frequently and up to 50 pounds occasionally.
Valid driver's license.
Access to a car or other motorized vehicle.
Liability insurance on the vehicle.

Responsibilities

Greet customers in a friendly manner, provide fast and efficient service, and thank them.
Ring up sales using an electronic cash register; receive money and give correct change; process refunds and exchanges.
Assist with shift changes by counting cash in the drawer at the beginning and end of a shift.
Use special equipment to process money orders, credit card purchases, checks, and lottery sales and redemptions.
Check identification for restricted sales.
Check and replenish food-service supplies, including cups, lids, condiments, napkins, straws, and stirrers.
Clean and sanitize equipment used for service or stocking food-service products using the three-sink method.
Clean store areas and equipment, including countertops, microwaves, shelves, floors, windows, cooler doors, restrooms, and parking lots, using proper procedures and materials.
Clean and empty trash containers.
Stock shelves and coolers, rotate and front-face stock, remove damaged or out-of-code merchandise, and price merchandise according to the price book.
Check in vendor deliveries as needed, following company guidelines.
Complete bad merchandise forms and order merchandise.
Use current training materials; complete required training evaluations and documents; and provide feedback to management on training programs and materials.
Monitor cash levels and security procedures during shifts to ensure compliance.
Review job assignments for completeness.
Perform other duties and responsibilities as assigned to meet store operational needs.