Banking Certified Team Lead Trainee

fas mart•Montrose, IL
•$16 - $18

About The Position

GPM Investments, LLC is hiring a friendly, experienced Sales Associate/Customer Service Team Leader who enjoys delivering 100% customer satisfaction. The role serves customers, handles register transactions and specialty sales, maintains store and food-service areas, stocks and orders merchandise, and supports shift operations and employee training. The position also monitors cash levels and security procedures, reviews job assignments, and performs other duties as needed for store operations.

Requirements

  • Must be 21 years of age or older.
  • Must be prepared to pass a pre-employment drug screen and background check.
  • Ability to read, write, speak, and understand English.
  • Basic math skills, including addition, subtraction, division, and multiplication.
  • Ability to lift 10 pounds frequently and up to 50 pounds occasionally.
  • Valid driver's license.
  • Access to a car or other motorized vehicle.
  • Liability insurance on that vehicle.

Responsibilities

  • Greet customers in a friendly manner, provide fast and efficient service, and thank them.
  • Ring up customer sales using an electronic cash register; receive money and provide correct change.
  • Refund cash for returned merchandise and exchange merchandise.
  • Count money in the cash drawer at the beginning and end of a shift to assist with shift changes.
  • Use special equipment to process money orders, credit card purchases, checks, and lottery sales and redemptions.
  • Check identification for restricted sales.
  • Check and replenish food-service supplies, including cups, lids, condiments, napkins, straws, and stirrers.
  • Clean and sanitize equipment used for service or stocking food-service products using the three-sink method.
  • Clean areas such as countertops, microwaves, shelves, floors, windows, cooler doors, food-service equipment, restrooms, and parking lots using proper procedures and materials.
  • Clean and empty trash containers.
  • Stock shelves and coolers, rotate and front-face stock, and remove damaged or out-of-code merchandise.
  • Price merchandise according to the price book.
  • Check in vendor deliveries as needed using company guidelines.
  • Complete bad merchandise forms.
  • Order merchandise.
  • Use current training materials and complete required training evaluations and documentation.
  • Provide management with feedback on training programs and materials.
  • Monitor cash levels and security procedures during shifts to ensure compliance.
  • Review job assignments for completeness.
  • Perform other duties and responsibilities as assigned to accommodate store operational needs.
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