Banking Certified STeamLead Trainee (External Only)
About The Position
GPM Investments is hiring a friendly, experienced Sales Associate/Customer Service Team Leader who enjoys delivering customer satisfaction. The Banking Certified Team Lead Trainee greets and assists customers, processes sales and specialty transactions, supports cash handling and security procedures, and helps maintain merchandise and store cleanliness. The role also uses current training materials, completes training evaluations and documentation, and provides feedback to management about training programs and materials. Other duties may be assigned to meet store operational needs.
Requirements
- Meet the minimum age requirement: 18 in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO; 21 in all other states.
- Be prepared to pass a pre-employment drug screen and background check.
- Ability to read, write, speak, and understand English.
- Basic math skills, including addition, subtraction, division, and multiplication.
- Ability to lift 10 pounds frequently and up to 50 pounds occasionally.
- Valid driver's license.
- Access to a car or other motorized vehicle.
- Liability insurance on that vehicle.
Responsibilities
- Greet customers in a friendly manner, provide fast and efficient service, and thank customers.
- Process customer sales using an electronic cash register; receive money and provide correct change.
- Issue cash refunds for returned merchandise and exchange merchandise.
- Count money in the cash drawer at the beginning and end of a shift to assist with shift changes.
- Use special equipment to process money orders, credit card purchases, checks, and lottery sales and redemptions.
- Check identification for restricted sales.
- Check and replenish food-service supplies, including cups, lids, condiments, napkins, straws, and stirrers.
- Clean and sanitize service and food-service stocking equipment using the three-sink method.
- Clean store areas and equipment, including countertops, microwaves, shelves, floors, windows, cooler doors, restrooms, and parking lots, using appropriate procedures and materials.
- Empty and clean trash containers.
- Stock shelves and coolers, rotate and front-face stock, remove damaged or out-of-code merchandise, and price merchandise according to the price book.
- Check in vendor deliveries as needed using company guidelines.
- Complete bad merchandise forms and order merchandise.
- Use current training materials and complete required training evaluations and documentation.
- Provide management with feedback on training programs and materials.
- Monitor cash levels and security procedures during the shift to ensure compliance.
- Review job assignments for completeness.
- Perform other duties as assigned to accommodate store operational needs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
