Banking Center Manager - Anthem

MidFirst Bank • Anthem, AZ

8h • Onsite

About The Position

Banking Center Managers lead a team of sales and service professionals to meet and exceed sales goals and service customers. This position is also responsible for managing the daily operations of a medium to large banking center and supervision of typically ten or more associates.

Requirements

• A minimum of three years recent retail banking experience leading, managing, motivating, and developing a team, including sales associates, to meet and exceed assigned goals within a goal and/or commission-based environment
• Supervisory abilities, including: leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner
• Proven ability to proactively and effectively participate in a sales program, as well as meeting or exceeding expectations for the sales and referral activities established for this position
• Availability to work weekends and/or extended hours as required to support the banking center
• Excellent client service skills, including interpersonal and communication skills
• Excellent organizational skills
• Proficiency in all Microsoft applications (Word, Outlook, Excel etc.)
• Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank’s expense

Nice To Haves

• Extensive knowledge and familiarity of banking products and services
• Bilingual (fluent verbal and written English/Spanish) skills

Responsibilities

• Build and maintain relationships with clients to uncover and satisfy their needs through the sale of financial products and services
• Assist clients with concerns or questions concerning their accounts. Explain service charges, statement problems, product features, etc.
• Generate sales leads through community outreach activities and develop business partners, while building internal relationships
• Create workforce stability by cultivating an engaged and enthusiastic team through effective coaching on proper behaviors, sales techniques, service expectations and compliance guidelines, while modeling the same
• Ensure the audit/compliance procedures of the center are followed, while maintaining the highest level of customer service
• Ensure completion of regulatory compliance and training specific to sales and service responsibilities for you and your associates
• Ensure that security measures are adhered to regarding opening and closing procedures within the bank
• Represent oneself and the bank in a positive, courteous, friendly, and professional manner
• Coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, preparing and conducting performance evaluations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed