Banking Center Manager

First Horizon•Crowley, LA

25d•Onsite

About The Position

This position is responsible for the overall sales, production, profitability, and regulatory compliance of a banking center. It is also the responsibility of this position to ensure the banking center delivers quality, accurate, and timely customer service.

Requirements

Bachelor's degree (B. A.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience.
Microsoft Office suite, Salesforce
Must meet the requirements of a background credit check.
Must comply with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations.
Must complete the DeGarmo Retail Behavioral Assessment.

Responsibilities

Coach, lead and manage banking center team to ensure all strategic initiatives are executed effectively.
Implement and coach advice driven sales process.
Establish and nurture relationships with key clients and partners to expand the client base.
Deliver excellent client experiences consistently and promptly resolve client issues effectively.
Recruit, train, develop, and retain a high-performing Retail banking center team.
Collaborate with market operations and sales leadership to ensure compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics, while ensuring all associates on the team complete required training.
Lead and manage operational excellence for the banking center.
Responsible for controlling operational and administrative expenses.
Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws.
Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; assessing performance, providing regular feedback and coaching; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems.