Banking Center Manager - Beach

Colonial Savings.•Fort Worth, TX

89d•Onsite

About The Position

The Banking Center Manager is responsible for the efficient daily operations and overall performance of a full-service branch. This includes oversight of operations, consumer lending, customer service, sales, security, and compliance with all bank policies and regulatory requirements.

Requirements

5+ years of branch management experience, including 3+ years in a supervisory role.
Strong background in branch operations, consumer lending, and regulatory compliance.
Proven ability to lead teams, drive sales, and deliver exceptional customer service.
Advanced knowledge of banking regulations and lending practices.
Ability to maintain high level of confidentiality is required.
Ability to detect fraud, protect customer accounts, and build trust.
Strong analytical, organizational, and communication skills.
Proficient in Microsoft Office and core banking systems.
Strong mathematical skills, including the ability to calculate interest, commissions, ratios, and percentages; balance accounts; identify and correct errors; and interpret basic financial data such as bar graphs and reports.
NMLS registration required.
Communicating in English to locate, read, and report information
Ability to use a personal computer equipped with standard keyboard and mouse
Concentrating/Thinking
Meeting deadlines/Working under stress
This position requires regular attendance during regular business hours subject to in-person supervision during working hours and in-person interaction with coworkers and supervisors
Must be able to work additional hours when needed (Example: month end close)
Must be flexible in work schedule
Ability to sit at a standard desk for 8+ hours daily

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Lead and manage branch operations, ensuring excellent customer service, operational efficiency, and compliance with state and federal regulations.
Develop new deposit and loan business through community engagement, referrals, and relationship management.
Promote a strong sales and service culture by coaching and motivating staff; conduct regular team meetings and training sessions.
Approve or decline credit requests within lending authority; interview applicants, analyze credit data, and ensure timely processing of loan documentation.
Monitor branch performance, control expenses, and contribute to profitability through cost management and local marketing efforts.
Ensure audit readiness and adherence to internal controls and quality standards.
Maintain a safe and secure environment for customers and staff; oversee implementation of security procedures and training.
Support CRA initiatives and community involvement; maintain the branch’s CRA public file and documentation.
Supervise and develop branch staff, including hiring, training, performance evaluations, and disciplinary actions.
Serve as a resource for complex customer issues and transactions; ensure timely solution and follow-up.
Collaborate with senior management and participate in internal committees as needed.
Maintain up-to-date knowledge of industry trends, products, and regulatory changes.
Other duties as assigned.