Entry Level Bank Teller (Oceanside)

San Diego County Credit Union • Oceanside, CA

3h • $19 - $21 • Onsite

About The Position

Member Service Representative I is responsible for building meaningful relationships with members while delivering efficient, accurate and exceptional service. As an employee of the credit union, Member Service Representative I is expected to promote Credit Union products and services to existing and potential members and work with a dedicated team of professionals to support the organization’s mission and values.

Requirements

• High school diploma or equivalent.
• 6 months of customer service experience.
• Cash handling experience preferred.
• Strong listening, communication, time management, and organizational skills.
• Demonstrated ability to achieve assigned goals and performance expectations.
• Successful completion of New Hire Training course and exam.
• Ability to work independently and effectively in a team environment.
• Professional appearance and demeanor.

Responsibilities

• Deliver exceptional member experience by consistently maintaining a positive and professional attitude while caring for members and resolving routine member questions.
• Accurately process routine member account transactions such as deposits, withdrawals, loan payments, wires, etc.
• Maintain a balanced cash drawer; follow branch operations, policy and procedures and risk management requirements.
• Use strong communication skills to understand and clarify members’ financial needs, provide valuable options to assist members.
• Identify and offer products and services to members and/or refer the member to an appropriate representative or partner to meet their financial needs.
• Work with branch team members to achieve assigned personal and branch performance goals.
• Participate in credit union campaigns, contests, member outreach efforts, community/business development events.
• Adhere to credit union regulatory and compliance requirements including Anti-Money Laundering (AML), Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), Currency Transaction Report (CTR), Member Information Security Procedures (MISP).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED