Bank Teller
About The Position
Ideal candidate is seeking long term employment with room for advancement, is committed to excellent customer service while complying with policy and procedure, and has an outstanding personality. This role involves paying and receiving teller duties for retail and commercial businesses, with knowledge of a Recycler being useful. The position requires receiving and processing multiple transactions with an emphasis on accuracy, selling money orders and official checks, and promoting bank services through cross-selling banking products to new and existing clientele. Extraordinary customer service and consistent execution of policies and procedures are essential. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
- High School Diploma/GED
- Strong customer service skills
- Knowledge of teller cash limits, teller machines, and preparation of teller work
- Ability to balance teller cash and maintain acceptable balancing percentages as defined by management
- Maintain Branch cash vault (if applicable)
- Knowledge of consignment items and their issuance
- Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines
- Work well individually and with a team while maintaining a positive attitude
- Must demonstrate a business professional image and demeanor
- Outstanding listening and communication skills, both written and verbal
- Work well under stress and deadlines while managing multiple tasks
- Critical thinking skills
- Excellent work ethic
Nice To Haves
- Previous teller experience a plus, but will train
Responsibilities
- Paying and Receiving Teller for retail and commercial businesses, knowledge of a Recycler useful
- Receives and processes multiple transactions with emphasis on accuracy
- Sells money orders and official checks
- Promotes bank services through cross selling banking products to new and existing clientele, minimum goals and sales incentive will apply
- Extraordinary customer service will be required at all times
- Consistent execution of policies and procedures
- Perform other job-related duties and projects as assigned
- Constant use of computer screens
- Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear
- Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching
- Ability to sit and/or stand for long periods of time during the workday
- Long periods of typing and repetitive motion
- Ability to lift and/or move and carry 10-25 pounds (cash canisters, coin boxes/bags)
- Perform opening and closing duties while maintaining security standards
- Regular attendance and punctuality is an essential function of the job
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
