Bank Teller

National Bank and Trust • La Grange, TX

59d • Onsite

About The Position

Assumes responsibility for the efficient, effective, and accurate performance of Teller functions. Represents the bank in a courteous and professional manner. Receives and processes deposits and loan payments. Cashes checks and other negotiable instruments for clients. Examines documents for endorsements and negotiability. Processes transfers between accounts, as well as processes credit card cash advances. Verifies and balances cash daily, and detects and resolves discrepancies promptly. Offers other Bank products to meet customer needs and strengthen the relationship. Completes training annually and adheres to the Bank Secrecy Act (BSA) regulations, which mandate procedures to detect and prevent money laundering activities within a financial institution; this could involve tasks such as customer due diligence, assistance in suspicious activity reporting (SAR), and recordkeeping compliance. Has no more than one proof error within a 30-day period. Follows Teller procedures consistently and adheres to compliance requirements. Other duties as assigned. Assumes responsibility for establishing and maintaining effective, professional business relations with clients. Ensures that client requests and inquiries are promptly resolved. Operates online teller terminal. Maintains privacy of customer information. Ensures that the Bank’s quality reputation is maintained and projected. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management. Assists area personnel as required. Assists with training or orientation as needed. Keeps supervisor informed of area activities and of any problems or concerns. Completes required reports and records accurately and promptly. Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays. Assumes responsibility for all other duties as required or assigned. Performs night drop functions as assigned. Performs related clerical duties as assigned. Ensures that work areas are clean, secure, and well maintained. Cross sells Bank products and services.

Requirements

• High school graduate or equivalent.
• At least one year of related experience/cash handling required.
• Customer Service skills
• Good communication skills.
• Professional appearance, dress, and attitude.
• Good math skills.
• Good typing skills.
• Ability to operate related computer applications and business equipment including adding machine, copy machine, coin and money counting machines, and telephone.

Nice To Haves

• Understanding of Bank operations preferred.
• Experience with FIS Horizon preferred.
• Previous Teller experience preferred.
• Bilingual a plus.

Responsibilities

• Efficient, effective, and accurate performance of Teller functions.
• Receiving and processing deposits and loan payments.
• Cashing checks and other negotiable instruments for clients.
• Examining documents for endorsements and negotiability.
• Processing transfers between accounts and credit card cash advances.
• Verifying and balancing cash daily, and detecting and resolving discrepancies promptly.
• Offering other Bank products to meet customer needs and strengthen relationships.
• Completing annual training and adhering to Bank Secrecy Act (BSA) regulations.
• Following Teller procedures consistently and adhering to compliance requirements.
• Establishing and maintaining effective, professional business relations with clients.
• Ensuring client requests and inquiries are promptly resolved.
• Operating online teller terminal.
• Maintaining privacy of customer information.
• Ensuring the Bank’s quality reputation is maintained and projected.
• Establishing and maintaining effective coordination and working relationships with area personnel and management.
• Assisting area personnel as required.
• Assisting with training or orientation as needed.
• Keeping supervisor informed of area activities and any problems or concerns.
• Completing required reports and records accurately and promptly.
• Attending meetings and training classes.
• Performing night drop functions as assigned.
• Performing related clerical duties as assigned.
• Ensuring work areas are clean, secure, and well maintained.
• Cross-selling Bank products and services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED