Teller

First Financial Bank NA•West Terre Haute, IN

12d•Onsite

About The Position

This position offers the opportunity to develop your banking career while supporting clients and gaining a strong foundation in retail banking. The role involves building relationships with clients, understanding their needs, and providing personalized service. It requires accurately processing transactions, including cash and check transactions, with integrity and precision. The Teller will also be responsible for understanding client needs and connecting them with the right products and resources, educating clients on security measures and banking procedures, handling client concerns professionally, and identifying and preventing fraud while ensuring compliance with banking regulations. Collaboration within a respectful, supportive team that values accountability and innovation is also a key aspect of the role.

Requirements

High school diploma or equivalent.
Minimum 1 year of customer service experience in a business setting.
Minimum 1 year of cash-handling experience.
Strong customer service skills, including active listening and clear communication.
Experience recommending and referring financial products.
Ability to work in a fast-paced, time-sensitive environment with a positive attitude.
Solid understanding of compliance and fraud detection.
Basic math and accounting skills.
Ability to accurately balance a cash drawer.
Proficiency with computers, data entry, internet applications and multi-line phone systems.
Ability to commute to the primary work location and occasionally to other work locations within driving distance.
Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday.
Ability to review information and details at close range (within a few feet).

Nice To Haves

Teller experience preferred (6+ months).

Responsibilities

Build Relationships: Get to know clients, understand their needs, and provide personalized service.
Deliver Exceptional Service: Accurately process transactions while maintaining a positive and proactive approach.
Ensure Accuracy: Process cash and check transactions with integrity and precision.
Drive Growth: Understand client needs and connect them with the right products and resources.
Educate & Protect: Clearly explain security measures and banking procedures to clients.
Solve Problems: Handle client concerns with professionalism and find effective solutions.
Minimize Risk: Identify and prevent fraud while ensuring compliance with banking regulations.
Collaborate: Be part of a respectful, supportive team that values accountability and innovation.