Full Time Bank Teller

First State Bank and Trust • Monticello, IL

3d • Onsite

About The Position

First State Bank and Trust is currently seeking a full-time Teller to join our team. As a Bank Teller, you'll be an essential part of our team. Our teller team is the face of First State Bank and Trust and the communities that we serve. This position is responsible for the accurate processing of customer transactions as well as relationship building. Our tellers also educate customers about bank products and services. This position is located in the main lobby of our Monticello Branch, and the hours are 8:00-5:00 Monday-Friday and rotating Saturdays 8:00-12:00.

Requirements

• High School diploma or equivalent.
• Strong customer service skills.
• Attention to detail and accuracy.

Nice To Haves

• Previous experience in banking or customer service preferred.

Responsibilities

• Conduct routine teller transactions within established guidelines, which may include cashing checks, accepting deposits, processing withdrawals, and handling loan payments.
• Accurately count, verify, and handle large volumes of cash during daily transactions and balancing procedures, ensuring compliance with internal controls and security protocols.
• Provide great customer service, including greeting customers warmly and professionally, actively listening to customer needs and address inquiries promptly, and handling customer complaints or concerns with empathy and efficiency.
• Educate customers about our products and services, including savings accounts, loans, and credit cards.
• Cross-sell relevant banking products based on customer profiles.
• Safeguard customers' personal information and maintain confidentiality.
• Maintain a professional appearance and demeanor while representing the bank.
• Remain alert to potential fraud and take necessary precautions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED