Bank Teller- Full Time

AMERICAN BANK OF COMMERCE•Lubbock, TX

1d•Onsite

About The Position

Are you looking for a long-term service-oriented career where you can provide support and exceptional service in a professional work environment? If you are cooperative, disciplined, willing, and helpful and strive to achieve goals consistently and efficiently, then our Teller position would be a good fit for you. A Teller requires carefully adhering to well-defined work where repeatable results are needed. There is little ambiguity in this position. Interacting with customers requires a professional, formal manner, with the focus on completing the task pleasantly and correctly. Join the American Bank of Commerce team to find out why our employees love community banking and the ability to serve our customers in our local communities. We are currently seeking qualified applicants to work as a Teller at our 82nd and Indiana Branch located in Lubbock, TX. (Mon - Fri 9:00 AM to 6:00 PM and 1-2 Saturdays a month 8:00 AM to 12:00 PM) At ABC Bank, we are committed to Growing Relationships, Simplifying the Process, and Doing the Right Thing in everything we do. We believe that building strong, long-term relationships with our customers, employees, and community is at the heart of every success. Our approach is centered around understanding the unique needs of those we serve, fostering trust, and providing personalized solutions. By focusing on the human side of business, we create connections that last and continue Growing Relationships. We also understand that navigating the world of finance can be complex. That’s why we are dedicated to Simplifying the Process for our customers. We aim to make every interaction clear and straightforward, breaking down barriers and making financial decisions easier to understand and execute. At the core of our company is a commitment to Doing the Right Thing—always. Whether it's in our relationships with customers, the services we provide, or the decisions we make, we prioritize integrity and ethical practices. We hold ourselves to the highest standards, ensuring that every choice we make reflects our values and the trust our customers place in us. Join us and be part of a team driven by these values, where growth, simplicity, and integrity define our path forward.

Requirements

Maintain effective communication with customers and team members through various channels.
Demonstrate professionalism and composure in resolving conflicts.
Consistently maintain accuracy and keen attention to detail in all tasks.
High school diploma or equivalent required; some college coursework preferred.
Proficiency with computers and related software applications.
Strong Customer service skills required.

Responsibilities

Deliver exceptional customer service through courteous interactions and timely responses to customer inquiries, both in person and via telephone.
Accurately balance currency, coin, and checks in the cash drawer at the end of each shift, and reconcile daily transactions using computers, calculators, or other appropriate devices.
Receive checks and cash for deposit, verify amounts, and ensure the accuracy of deposit slips.
Record customer transactions in the bank’s systems and issue computer-generated receipts.
Count and prepare currency, coins, and checks for deposit or shipment, utilizing manual or automated counting methods as required.
Organize and arrange cash and coins in designated dispensers according to denomination.
Resolve account discrepancies and address customer concerns with professionalism and discretion.
Promote and cross-sell the bank’s products and services to meet customer needs.
Operate company vehicle to deliver and retrieve documents and packages to and from local branches and other designated locations.
Respond to customer account inquiries, following all bank protocols for customer verification and information security.
Assist customers with issuing new debit cards and maintaining existing cards.
Participate in branch opening and closing procedures assigned.
Ensure strict compliance with all federal, state, and company policies, procedures, and regulatory requirements.
Adhere to all security protocols as outlined in the Bank’s Information Security Program.
Perform additional duties as assigned by management or supervisors.