Bank Teller- Part Time

American Bank of Commerce•Lubbock, TX

7d•Onsite

About The Position

Join our team as a Teller and become the face of our bank, providing outstanding customer service while handling a variety of financial transactions. In this dynamic role, you’ll interact with customers both in person and over the phone, ensuring their needs are met with professionalism and efficiency. You’ll be responsible for balancing cash drawers, processing deposits and withdrawals, and maintaining accurate transaction records. If you’re detail-oriented, excel in a fast-paced environment, and are committed to delivering top-notch service, we invite you to apply and grow your career with us. We are currently seeking qualified applicants to work as a Teller at our Slide Branch in Lubbock, Texas. (M-F 1:00 PM- 6:00 PM and 2-3 Saturdays a month 7:45 AM - 12:00 PM).

Requirements

High school diploma or equivalent required; some college coursework preferred.
Proficiency with computers and related software applications.
Strong Customer service skills required.
Maintain effective communication with customers and team members through various channels.
Demonstrate professionalism and composure in resolving conflicts.
Consistently maintain accuracy and keen attention to detail in all tasks.
Qualified applicants will be required to have a drug screen in addition to background, credit, and reference checks.

Nice To Haves

some college coursework preferred

Responsibilities

Deliver exceptional customer service through courteous interactions and timely responses to customer inquiries, both in person and via telephone.
Accurately balance currency, coin, and checks in the cash drawer at the end of each shift, and reconcile daily transactions using computers, calculators, or other appropriate devices.
Receive checks and cash for deposit, verify amounts, and ensure the accuracy of deposit slips.
Record customer transactions in the bank’s systems and issue computer-generated receipts.
Count and prepare currency, coins, and checks for deposit or shipment, utilizing manual or automated counting methods as required.
Organize and arrange cash and coins in designated dispensers according to denomination.
Resolve account discrepancies and address customer concerns with professionalism and discretion.
Promote and cross-sell the bank’s products and services to meet customer needs.
Operate company vehicle to deliver and retrieve documents and packages to and from local branches and other designated locations.
Respond to customer account inquiries, following all bank protocols for customer verification and information security.
Assist customers with issuing new debit cards and maintaining existing cards.
Participate in branch opening and closing procedures assigned.
Ensure strict compliance with all federal, state, and company policies, procedures, and regulatory requirements.
Adhere to all security protocols as outlined in the Bank’s Information Security Program.
Perform additional duties as assigned by management or supervisors.