Bank Loan Administration Manager

Colonial Savings. • Fort Worth, TX

1d

About The Position

The Loan Administration Manager coordinates bank operations functions in accordance with established systems and procedures. The position facilitates loan closings by preparing loan documents, maintaining lines of communication, clearing exceptions, and providing administrative support for Relationship Managers. The manager oversees Commercial and Consumer Loan Servicing staff and works closely with the Bank Operations SVP to communicate policy and procedure changes to bank staff.

The role also supports loan servicing and administration, including SBA reporting and servicing, loan file maintenance, exception tracking, reconciliations, management reporting, audit support, compliance, quality control, and bank core-system issues and projects. It involves regular interaction with Colonial employees, managers, title companies, attorneys, customers, Relationship Managers, banking staff, IT, and service providers. Regular attendance during business hours and in-person interaction and supervision are required; additional hours may be needed, such as at month-end close.

Requirements

• At least 10 years of experience in commercial processing and closing.
• At least 3 years of supervisory experience.
• Understanding of all phases of commercial real estate lending, from origination through processing, loan documentation, and closing.
• Thorough knowledge of loan documentation.
• Ability to interact effectively with title companies, attorneys, and Relationship Managers to facilitate loan closings.
• In-depth knowledge of bank loan servicing operations and standard operating procedures for the Small Business Administration.
• Ability to process account activity, determine balances, and resolve problems within granted authority.
• Ability to create reports using H360 report writer.
• Ability to answer questions and direct callers to appropriate bank staff.
• Ability to interact with banking staff, IT, and service providers.
• Advanced organizational and time-management skills.
• Effective oral and written communication skills.
• Computer proficiency, including Word and Excel.
• Ability to perform multiple tasks and prioritize responsibilities in a dynamic, fast-paced environment.
• Ability to communicate in English to locate, read, and report information.
• Ability to use a personal computer equipped with a standard keyboard and mouse.
• Ability to concentrate and think, meet deadlines, and work under stress.
• Regular attendance during regular business hours, with in-person supervision and interaction with coworkers and supervisors.
• Ability to work additional hours when needed, such as during month-end close.
• Ability to sit at a standard desk for more than 8 hours daily.
• Flexibility in work schedule.

Nice To Haves

• Knowledge of the LaserPro system.

Responsibilities

• Manage SBA reporting and servicing.
• Apply loan origination documentation expertise to Commercial and Consumer Loans.
• Maintain loan file documentation.
• Track and report credit and collateral exceptions.
• Serve as lead coordinator for bank core system loan issues.
• Co-manage internal and external audits for the loan servicing area.
• Ensure compliance with bank regulations, internal policies, and internal controls.
• Generate, analyze, and administer management reporting.
• Lead loan-related system projects and conversions.
• Perform reconciliations in the bank operations area.
• Track data and prepare weekly and monthly reports.
• Assure compliance and procedure quality control and recommend corrective action.
• Maintain knowledge of security and safety policies and established procedures.
• Take responsibility for special projects, gather data, and prepare reports.
• Work with the Bank Operations SVP to communicate policy and procedure changes to bank staff.
• Support and back up FDICIA testing, reconciliations, and branch audits in the operational area.
• Manage Commercial and Consumer Loan Servicing staff.
• Prepare commercial loan documents and examine and review documents for accuracy and completeness.
• Work with title companies, attorneys, and Relationship Managers to facilitate loan closings.
• Support Relationship Managers with closings, past-due matters, and clearing loan exceptions.
• Perform administrative duties for Relationship Managers.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed