About The Position

The Baking and Pastry Arts Intern will support kitchen operations in roles such as dishwasher, receiving clerk, prep cook, line cook, banquets production, ingredient inventory management, and administrative duties within Dollywood Theme Park. The intern will satisfactorily complete individual program requirements to satisfy college/university credit and/or course study requirements if needed. The Dollywood Company will provide the intern: The opportunity to complete course credit for the term of the internship, practical experience within a fast paced and ever-changing work environment, and the opportunity to apply theory with practice.

Requirements

  • Must be minimum eighteen (18) years of age
  • Must be enrolled in a continuing education/college program
  • Must have basic computer skills and must be proficient with Microsoft Word, Excel, and Power Point
  • Able to pass a drug screen and background check
  • Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
  • Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check

Nice To Haves

  • Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
  • Must be self-motivated and disciplined
  • Must be able to prioritize and complete work assignments on a timely basis
  • Must maintain strict confidentiality and judgment regarding privileged information
  • Must have professional appearance with good personal hygiene
  • Must be productive in a fast-paced environment
  • Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
  • Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
  • Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
  • Must be able to communicate effectively with Guests and Hosts using approved communication methods
  • Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
  • Able to comprehend instructions and retain information
  • Able to perform duties consistent with creating a safe and secure environment for hosts and guests
  • Able to be flexible to handle frequent changes in priorities
  • Able to operate a Point of Sale System
  • Must take Start Fresh training, as well as implement all safety aspects of Start Fresh training
  • Must comply with all Health Dept., ServSafe, and Company regulations pertaining to Food Safety Handling Procedures

Responsibilities

  • Attend Leadership Development classes as available
  • Attend weekly intern meetings to discuss jobs of the week and learn about the different functions of a theme park
  • Train and work in the following sections of the internship: Dishwasher, Receiving Clerk, Baker
  • Act as a quality assurance inspector for food, ensuring a high quality
  • Responsible for the creation and implementation of new and enticing pastry to fit The Dollywood Company Brand
  • Responsible for the implementation and possible creation of “Plate Perfect” recipes
  • Be available/willing to work at different locations throughout The Dollywood Company
  • Responsible for all aspects of the P&L including but not limited to labor management (scheduling, time keeping, etc.), Cost Analysis to include Cost of Sales, product mix, and Spending Per Person
  • Assisting with creating and implementing improvements profit contribution and cost savings through menu creation
  • Execute special project benefiting the Foods area as determined by Management

Benefits

  • The opportunity to complete course credit for the term of the internship
  • Practical experience within a fast paced and ever-changing work environment
  • Opportunity to apply theory with practice
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