Summer 2027 Foods Management Internship - [S] Dollywood Theme Park - Seasonal

The Dollywood Company•Pigeon Forge, TN

1d•Onsite

About The Position

The Foods Management Intern will support the successful operation of a food service location, along with administrative duties within Dollywood Theme Park. In turn, the intern will satisfactorily complete individual program requirements to satisfy college/university and/or course study requirements if needed. The Dollywood Company will provide the intern: The opportunity to complete course credit for the term of the internship, practical experience within a fast-paced and ever-changing work environment, and the opportunity to apply theory with practice.

Requirements

Must be minimum eighteen (18) years of age
Must be enrolled in a continuing education/college program
Must have basic computer skills and must be proficient with Microsoft Word, Excel, and Power Point
Able to pass a drug screen and background check
Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check
Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must have professional appearance with good personal hygiene
Must be productive in a fast-paced environment
Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
Must be able to communicate effectively with Guests and Hosts using approved communication methods
Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
Able to comprehend instructions and retain information
Able to perform duties consistent with creating a safe and secure environment for hosts and guests
Able to be flexible to handle frequent changes in priorities
Able to operate a Point-of-Sale System
Must take Start Fresh training, as well as implement all safety aspects of Start Fresh training
Must comply with all Health Dept., ServSafe, and Company regulations pertaining to Food Safety Handling Procedures

Responsibilities

Attend Leadership Development classes as available
Attend weekly intern meetings to discuss jobs of the week and learn about the different functions of a theme park
Act as a quality assurance inspector for food, ensuring a high quality
Organize and develop a well-trained, efficient staff whereby, when promotions are available, qualified people are also available
Ensure preparation/food handling standards which ensure designated portion control
Know, understand, & enforce the use of the “Start Fresh” program when necessary
Be available/willing to work at different locations throughout The Dollywood Company
Responsible for labor management including scheduling, time keeping, etc
Responsible for Period End P&L review
Assist with creating and implementing improvements in guest excellence, profit contribution, and job satisfaction
Assist with Cost Analysis to include Cost of Sales, product mix, and Spending Per Person
Shadow 800 (PIC) program.
Execute special project benefiting the Foods area as determined by Management