Bakery Specialist

Advantage Sales & Marketing dba Advantage Solutions•Winston Salem, NC

12d•Onsite

About The Position

The Bakery Specialist provides bakery training, client and customer support, and retail support within an assigned territory. The specialist visits stores to conduct hands-on bakery training, coach store teams, address problems, and help bakery programs operate effectively. The role builds and maintains relationships with In-Store and Sales Operations personnel and prepares reports and feedback for management. The work is performed in a retail in-store environment and requires travel and driving. The position has no direct supervisory responsibilities and no indirect guidance or mentoring responsibilities.

Requirements

High School Diploma, GED, or equivalent experience.
1–3 years of baking experience in areas such as donuts, dry mix, frozen dough, proof and bake, and/or cake decorating.
Advanced cake decorating skills and the ability to create unique, on-trend designs.
Advanced to master-level baking skills and the ability to work with mixes and doughs.
Proficiency in Microsoft Office, including Excel and Word, and smart phone usage including email.
Ability to prioritize and manage time effectively and efficiently.
Ability to communicate effectively by phone and email.
Superior interpersonal communication and presentation skills.
Ability to build effective working relationships.
Creative problem-solving and project management skills.
Excellent critical-thinking and analytical ability.
Unquestionable work ethics, personal integrity, and honesty.
Travel to stores to train; the description also states that the role requires travel and driving.
Ability to perform essential job functions in a retail in-store environment, including considerable physical activity, lifting and/or pushing up to 74 pounds, standing for long periods, using products or cooking food for demonstrations as appropriate, and potentially working in extremely cold conditions.
Use proper safety practices when handling products and/or cooking.

Responsibilities

Manage client and customer support in the assigned territory by conducting store visits.
Conduct in-store bakery training in the assigned market area.
Coach and inspire store teams through hands-on training that builds skills, confidence, and consistency.
Support clients and customers, solve problems, and help keep bakery programs running effectively.
Develop and maintain strong working relationships with In-Store and Sales Operations personnel.
Prepare reports and provide feedback to management as needed.
Perform other duties, responsibilities, and activities as assigned.