Bakery Sales Associate

Weis Markets•Millsboro, DE

About The Position

The Bakery Sales Associate keeps the bakery department stocked, appealing, clean, and in good working order while providing courteous customer service. The associate answers product questions, helps resolve concerns, takes special orders in person or by phone, and determines customers’ preferences for size, flavor, and appearance. The role includes arranging bakery cases and displays, setting up special-order tables, and possibly writing on cakes. The associate ensures products are fresh, properly priced and signed, and removes or handles unsaleable, spoiled, damaged, or near-expiration merchandise according to company procedures. The associate may help produce breads, pastries, and other baked goods, following approved recipes and production logs. Responsibilities also include sanitation, following cleaning schedules and health and OSHA requirements, handling deliveries and cardboard when properly trained, helping minimize shrink and damages, reporting shortages or overages, cooperating with coworkers and supervisors, continuously improving job performance, and using company-provided personal protective equipment. The associate may be asked to assist in other departments. This position has no supervisory responsibilities.

Requirements

Completed or working toward a High School Diploma or General Education Degree (GED).
No prior experience required.
Able to perform each essential duty satisfactorily, with or without an accommodation.

Responsibilities

Keep the bakery department well stocked and appealing to meet customer demand.
Greet customers, make suggestions, answer questions about products, and help resolve customer concerns promptly and courteously.
Take customer orders by phone or in person and determine customers’ preferences for size, flavor, and appearance.
Set up special-order tables during peak hours and shopping days; arrange bakery cases and displays as needed, and possibly write on cakes.
Ensure merchandise is fresh, saleable, properly priced, and correctly signed; handle or remove spoiled, damaged, near-expiration, or otherwise unsaleable products according to company procedures.
Assist with production of breads, pastries, and other baked goods as needed, using production logs and company-approved recipes.
Maintain general department sanitation and follow cleaning schedules and guidelines so work areas, equipment, counters, and display cases are clean and meet health and OSHA requirements.
Dispose of trash properly.
Assist with receiving, unloading, checking in, breaking down, and storing deliveries using a power jack or hand jack when properly trained.
Assist with baling cardboard or related duties when properly trained.
Help minimize shrink and control damages; report shortages or overages to the manager.
Cooperate with coworkers and supervisors to ensure smooth department and store operations.
Continuously improve job performance and use company-provided personal protective equipment.
Assist in other departments when called upon.