Bakery Sales Associate
About The Position
The Bakery Sales Associate helps keep the bakery department stocked, appealing, fresh, accurately priced, and clean. The associate welcomes customers, answers product questions, makes suggestions, takes special orders in person or by phone, and helps resolve customer concerns courteously. Duties may include setting up special-order tables, arranging bakery cases and displays, writing on cakes, assisting with baked-goods production, and receiving or storing deliveries when properly trained. The associate follows company procedures for product quality, sanitation, safety, shrink control, and use of personal protective equipment, and may assist in other departments. This position has no supervisory responsibilities.
Requirements
- Completed or working toward a High School Diploma or General Education Degree (GED).
- No prior experience required.
- Ability to perform each essential duty satisfactorily, with or without an accommodation.
Responsibilities
- Keep the bakery department stocked and appealing to meet customer demand.
- Greet customers, make product suggestions, answer questions, and help resolve concerns promptly and courteously.
- Take customer orders in person or by phone and determine requested product size, flavor, and appearance.
- Set up special-order tables during peak hours and shopping days; arrange bakery cases and displays; write on cakes when required.
- Ensure merchandise is fresh, saleable, properly priced, and correctly signed; handle spoiled, damaged, or near-expiration product according to company procedures and remove unsaleable items.
- Assist with producing breads, pastries, and other baked goods as needed, following production logs and approved recipes.
- Maintain department sanitation by following cleaning schedules and guidelines, keeping work areas and equipment clean and maintained, meeting health and OSHA requirements, and disposing of trash properly.
- Assist with receiving, unloading, checking in, breaking down, and storing deliveries using a power jack or hand jack when properly trained.
- Assist with baling cardboard or related duties when properly trained.
- Help minimize shrink and control damages; report shortages or overages to the manager.
- Cooperate with co-workers and supervisors to support smooth department and store operations, and continuously improve job performance.
- Use company-provided personal protective equipment, including items such as cut-resistant gloves, safety cutters, and company-sponsored footwear.
- Assist in other departments when called upon.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
