Bakery Sales Associate
About The Position
The Bakery Sales Associate supports the bakery department by keeping merchandise stocked, fresh, properly priced, and appealing, while providing courteous customer service. The associate takes and helps fulfill customer orders, sets up special-order tables and displays, and may assist with baking production and cake writing. The role also includes sanitation, safe handling and storage of deliveries, shrink and damage control, and cooperation with coworkers and supervisors. There are no supervisory responsibilities. Training is provided for duties involving powered or hand jacks and baling cardboard, when needed.
Requirements
- Completed or working toward a High School Diploma or General Education Degree (GED).
- No prior experience required.
- Ability to perform each essential duty satisfactorily, with or without an accommodation.
Responsibilities
- Keep the bakery department stocked and appealing to meet customer demand.
- Greet customers, suggest products, answer questions, and address customer concerns promptly and courteously.
- Take customer orders in person or by phone and determine requested size, flavor, and appearance.
- Set up special-order tables during peak hours and shopping days; arrange bakery cases and build displays as needed.
- Write on cakes when required.
- Ensure merchandise is fresh, saleable, properly priced, and accompanied by correct signage.
- Handle spoiled, damaged, or near-expiration products according to company procedures and remove unsaleable products.
- Assist with production of breads, pastries, and other baked goods; follow production logs and company-approved recipes.
- Maintain department sanitation by following cleaning schedules and guidelines; keep work areas, equipment, counters, and display cases clean and compliant with health and OSHA requirements; dispose of trash properly.
- Assist with receiving, unloading, checking in, breaking down, and storing deliveries using a power jack or hand jack when properly trained.
- Assist with baling cardboard or related duties when properly trained.
- Help minimize shrink and control damages; report shortages or overages to the manager.
- Cooperate with coworkers and supervisors to support smooth department and store operations, and continuously improve job performance.
- Use company-provided personal protective equipment, including applicable cut-resistant gloves, safety cutters, and company-sponsored footwear.
- Assist in other departments when called upon.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
