Central Market Bakery Production Manager - HTX

Central Market•Houston, TX

About The Position

Central Market is a Texas-based specialty grocery focused on offering high-quality food and drink and creating a place for customers to exchange goods, services, and ideas. The Bakery Production Manager is responsible for the overall direction, coordination, and evaluation of the Bakery department and for delivering excellent customer service. This role supervises a team of Partners and supports the Bakery Manager with department operations, production planning, and budget goals. The manager leads hiring-related recommendations and decisions, interviews, performance reviews, feedback, training and development, and department scheduling. They oversee production to meet forecasts, maintain product quality and availability, manage waste, support ordering and inventory controls, and merchandise products to maximize sales. The role also maintains vendor relationships and ensures product freshness, safety, refrigeration, sanitation, and other government and company standards. The position operates in a fast-paced retail environment and requires customer attentiveness, flexible shifts, and the ability to perform physical tasks, including lifting up to 50 pounds and managing items exceeding 70 pounds while following safe-lifting practices. Employees may be asked to perform other job-related tasks as business needs require.

Requirements

Proven experience in bakery production.
Experience managing teams of bakers and training new bakers to achieve proficiency.
Experience planning production and applying sanitation standards.
Ability to troubleshoot recipe and product issues.
Pastry knowledge of basic component production, including buttercream and icings, cooked creams and curds, pâte à choux, sponge, and cheesecakes.
Experience working with rack ovens, kettles, and 80- to 140-quart mixers.
Bakery and bread knowledge, including European-style baking using complex preferments such as levain and sponge/poolish.
Experience working with deck ovens, rack ovens, bread dividers, and bread divider-rounders.
Ability to work flexible shifts.
Ability to work attentively with customers in a fast-paced retail environment.
Ability to perform the stated physical demands, including lifting up to 50 pounds and safely managing items exceeding 70 pounds.

Nice To Haves

Tortilla production experience is preferred.
Graduation from a baking or pastry school is mentioned, but the posting does not specify whether it is required or preferred.

Responsibilities

Make or effectively recommend employment-related and business decisions, including department strategies and decisions involving hiring, promotion, discipline, suspension, discharge, rewards, and Partner-related matters.
Conduct interviews and performance reviews; provide Partner feedback; train and develop Partners; and write department schedules.
Provide superior customer service and lead the team in delivering customer service at the highest level.
Ensure production schedules and quantities meet forecasts.
Ensure products delivered to customers are of optimum quality and presentation, and maintain in-stock conditions.
Maintain a high degree of product knowledge.
Support the Bakery Manager with daily duties and weekly forecasting and production planning for the product assortment.
Effectively manage product waste.
Support the Bakery Manager in monitoring product assortment, shrink, labor, and wrap expenses to meet budget goals.
Support product ordering and inventory controls with the order writer.
Plan with the Bakery Manager to meet weekly and long-term budget goals.
Sell products for promotional and special events throughout the store.
Merchandise the department to maximize sales, with appropriate abundance, presentation, signage, art display, and promotion of services and products.
Maintain relationships with multiple vendors.
Ensure government and company standards for product freshness, safety, refrigeration, and sanitation are met.
Oversee the organization and rotation of coolers.
Work with the Food Safety leader to conduct regular ORT and self-assessments and meet other food safety requirements.