Central Market Bakery Production Manager - HTX

H-E-B, L.P.•Houston, TX

About The Position

The Central Market Bakery Production Manager is responsible for the overall direction, coordination, and evaluation of the Bakery department. The manager serves customers with excellent service and supervises a team of Partners. The role uses independent judgment in employment-related and business decisions, including hiring, promotion, discipline, and other Partner matters. It also involves interviewing, performance reviews, feedback, training and developing Partners, and writing department schedules. The manager ensures production schedules and quantities meet forecasts, product quality and presentation are maintained, and products remain in stock. The role supports the Bakery Manager with daily duties and weekly forecasting and production planning, manages product waste, and helps monitor assortment, shrink, labor, and wrap expenses against budget. It also supports ordering and inventory controls, plans for budget goals, sells products for promotions and special events, merchandises the department to maximize sales, and maintains vendor relationships. The manager ensures compliance with government and company standards for product freshness, safety, refrigeration, and sanitation; oversees cooler organization and rotation; and works with the Food Safety leader on regular ORT, self-assessments, and other food-safety requirements. The position operates in a fast-paced retail environment and includes physical tasks and exposure to hot, cold, loud, and wet conditions. Duties may be modified or expanded based on business needs.

Requirements

Proven experience in Bakery production.
Experience managing teams of bakers and training new bakers to proficiency.
Experience planning production and maintaining sanitation standards.
Ability to troubleshoot recipe and product issues.
Pastry knowledge covering buttercream and icings, cooked creams and curds, pâte à choux, sponge, and cheesecakes.
Experience working with rack ovens, kettles, and 80- to 140-quart mixers.
Bakery and bread knowledge, including European-style baking with complex preferments such as levain and sponge/poolish.
Experience working with deck ovens, rack ovens, bread dividers, and bread divider rounders.
Ability to work flexible shifts.
Ability to work in a fast-paced retail environment and perform detailed, precise tasks.
Ability to lift up to 50 pounds and manage items exceeding 70 pounds, while not exceeding one's safe lifting limit; seek assistance or break items down when needed.
Ability to perform the physical activities described, including frequent standing and walking and reaching, grasping, bending, and other movements.

Nice To Haves

Tortilla production experience is preferred.
Graduation from a Baking/Pastry school is mentioned, but the posting does not specify whether it is required or preferred.

Responsibilities

Direct, coordinate, and evaluate the Bakery department and supervise a team of Partners.
Use independent judgment in employment-related and business decisions, and address Partner-related matters.
Conduct interviews and performance reviews; provide feedback; train and develop Partners; and write department schedules.
Ensure production schedules and quantities meet forecasts.
Maintain optimum product quality and presentation and keep products in stock.
Maintain product knowledge and support the Bakery Manager with daily duties, weekly forecasting, and production planning for the assortment.
Manage product waste.
Support monitoring product assortment, shrink, labor, and wrap expenses to meet budget goals.
Support product ordering and inventory controls with the order writer.
Plan with the Bakery Manager to meet weekly and long-term budget goals.
Sell products for promotional and special events throughout the store.
Merchandise the department to maximize sales through abundance, presentation, signage, art display, and promotion of services and products.
Maintain relationships with multiple vendors.
Ensure compliance with government and company standards for product freshness, safety, refrigeration, and sanitation.
Oversee cooler organization and rotation.
Work with the Food Safety leader to conduct regular ORT and self-assessments and meet other food-safety requirements.
Provide excellent customer service and remain attentive to customer needs.
Perform other job-related tasks as requested by a supervisor.