Bakery Manager

Albertsons CompaniesNewcastle, WA
$28Onsite

About The Position

Albertsons Companies is seeking a Bakery Manager to lead their Bakery Department. This role involves overseeing daily operations, ensuring product quality and customer satisfaction, managing inventory, and leading a team. The manager will be responsible for maintaining high standards in baking, decorating, merchandising, and sanitation, while also driving sales and controlling costs. This position requires a strong understanding of bakery operations, leadership skills, and the ability to manage personnel effectively.

Requirements

  • Working knowledge of all job duties including Cake Decorator, Baker, and Sales Associate.
  • Strong communication skills.
  • Good leadership and interpersonal skills.
  • Proven ability to manage people.
  • Ability to maintain professional demeanor in dealing with customers and co-workers.
  • Knowledge of product variety, bakery standards, perishability, food safety, safety and sanitation procedures, and department policies and procedures.
  • Operates computer software and electronic ordering devices to order and label product, plan sales, inventory and scheduling.
  • Good understanding of overall Company practices and Bakery Department policies and procedures.
  • Ability to judge and react to business activity.
  • Must frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 40 pounds.
  • Pushes and pulls fully loaded hand trucks and pallet jacks.
  • Performs repetitious arm movement required to decorate, prepare and package product.
  • Must stand for long periods of time, walk, bend, stoop, twist and turn frequently and occasionally climb ladders.
  • Manual dexterity and good eye-hand coordination are necessary.
  • Must operate related equipment such as: oven, mixers, microwave oven, bread slicer, scales and proof boxes.
  • Uses work aids such as knives, scrapers and decorating tools.
  • Must use trash compactor and baler.
  • Mental alertness is necessary to ensure safe and accurate completion of work activities.
  • Knowledge of basic math and weights and measures.
  • Strong communication skills, good leadership and interpersonal skills, the proven ability to manage people and maximize productivity.
  • Must maintain professional demeanor in dealing with customers, vendors and co-workers.
  • Basic knowledge of employment laws and workplace practices.
  • Extensive working knowledge of profit and loss statements.
  • Operates computer software and electronic ordering devices to order product, plan sales, inventory and scheduling.
  • Requires the ability to judge and react to business activity.
  • Complies with and ensure compliance with Company grooming standards and dress code.
  • Utilizes cleaning supplies, including chemicals, and equipment.
  • Hands are frequently exposed to water and cleaning agents.
  • Requires use of plastic or latex gloves.
  • Occasional travel, including overnight travel, may be required.
  • May be required to work nights, weekends and holidays.
  • Scheduled hours will vary.
  • Good attendance is required.

Nice To Haves

  • The ability to physically perform the listed job duties and requirements – e.g. lifting, standing, bending, etc.

Responsibilities

  • Champion corporate and division customer service programs.
  • Plan, organize, and direct day-to-day operations of the Bakery Department.
  • Conduct daily inspections of all Bakery department sections and initiate corrective measures.
  • Oversee and assist with all bakery department duties such as proofing, baking, decorating, slicing, and packaging fresh bakery products.
  • Implement effective promotional and seasonal displays, prevent shrink, and control expenses.
  • Accurately complete, maintain, and monitor daily logs, purchase reports, sales and labor reports, and other required paperwork.
  • Order, check, receive, and control inventory to ensure adequate product quantity, quality, and freshness.
  • Stock and rotate product, and maintain and organize the bakery department cooler and freezer.
  • Conduct periodic inventories and maintain accurate department records.
  • Ensure bakery product quality, baking, and decorating standards are met.
  • Ensure proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, and proper signing procedures.
  • Comply with retail labeling laws, federal and state regulations, and Company policies.
  • Follow Company policy in handling quick sale items and comply with all federal, state, and local health and food safety standards.
  • Assist customers by taking and filling special orders, making product suggestions, and engaging in suggestive selling.
  • Ensure cleanliness and sanitation of sales floor, work area, freezer, cooler, equipment, and retail cases.
  • Handle customer relations and engage in suggestive selling and other sales techniques.
  • Monitor daily log sheet, purchase report, and sales and labor report.
  • Attend required training and sales meetings.
  • Implement emergency procedures in the event of equipment and computer software malfunctions.
  • Supervise, motivate, direct, train, and participate in the hiring of Bakery Department personnel.
  • Monitor associate performance and recommend personnel actions to the Store Director.
  • Identify and train associates with high potential for advancement opportunities.
  • Schedule personnel to ensure adequate coverage and service levels.
  • Communicate sales goals, department performance, and sales opportunities to department associates.
  • Comply with and ensure compliance with all Company policies and procedures.
  • Resolve associate complaints where appropriate and report action taken to the Store Director.
  • Immediately report any potential serious policy violations to the Store Director and assist in appropriate handling.
  • Answer and respond to incoming calls appropriately.
  • Receive and appropriately resolve customer complaints and report to the Store Director as appropriate.
  • Perform all job duties with honesty and integrity and in compliance with Company policies and procedures.

Benefits

  • medical
  • dental
  • vision
  • disability
  • life insurance
  • sick pay (accrued based on hours worked)
  • PTO/Vacation pay (accrued based on hours worked)
  • paid holidays (9 days annually)
  • bereavement pay
  • retirement benefits (pension and/or 401k eligibility)
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