Bakery Manager

Albertsons Companies•Newcastle, WA

6d•$28•Onsite

About The Position

Albertsons Companies is seeking a Bakery Manager to lead bakery operations. This role involves managing daily operations, ensuring product quality, overseeing staff, and driving customer satisfaction. The Bakery Manager will be responsible for planning, organizing, and directing all aspects of the bakery department, from production to customer service, while adhering to company policies and safety standards.

Requirements

Working knowledge of all job duties including Cake Decorator, Baker, and Sales Associate.
Strong communication skills.
Good leadership and interpersonal skills.
Proven ability to manage people.
Ability to maintain professional demeanor in dealing with customers and co-workers.
Knowledge of product variety, bakery standards, perishability, food safety, safety and sanitation procedures, and department policies and procedures.
Operates computer software and electronic ordering devices to order and label product, plan sales, inventory and scheduling.
Good understanding of overall Company practices and Bakery Department policies and procedures.
Ability to judge and react to business activity.
Must frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 40 pounds.
Pushes and pulls fully loaded hand trucks and pallet jacks.
Performs repetitious arm movement required to decorate, prepare and package product.
Must stand for long periods of time, walk, bend, stoop, twist and turn frequently and occasionally climb ladders.
Manual dexterity and good eye-hand coordination are necessary.
Must operate related equipment such as: oven, mixers, microwave oven, bread slicer, scales and proof boxes.
Uses work aids such as knives, scrapers and decorating tools.
Must use trash compactor and baler.
Mental alertness is necessary to ensure safe and accurate completion of work activities.
Knowledge of basic math and weights and measures.
Strong communication skills, good leadership and interpersonal skills, the proven ability to manage people and maximize productivity.
Must maintain professional demeanor in dealing with customers, vendors and co-workers.
Basic knowledge of employment laws and workplace practices.
Extensive working knowledge of profit and loss statements.
Operates computer software and electronic ordering devices to order product, plan sales, inventory and scheduling.
Ability to judge and react to business activity.
Complies with and ensure compliance with Company grooming standards and dress code.
Utilizes cleaning supplies, including chemicals, and equipment.
Hands are frequently exposed to water and cleaning agents.
Requires use of plastic or latex gloves.
Occasional travel, including overnight travel, may be required.
May be required to work nights, weekends and holidays.
Scheduled hours will vary.
Good attendance is required.

Responsibilities

Champion corporate and division customer service programs.
Plan, organize, and direct day-to-day operations of the Bakery Department.
Conduct daily inspections of all Bakery department sections and initiate corrective measures.
Oversee and assist with bakery department duties such as proofing, baking, decorating, slicing, and packaging fresh bakery products.
Implement effective promotional and seasonal displays, prevent shrink, and control expenses.
Accurately complete, maintain, and monitor daily logs, purchase reports, sales and labor reports, and other required paperwork.
Order, check, receive, and control inventory to ensure adequate product quantity, quality, and freshness.
Stock and rotate product, and maintain organized bakery department cooler and freezer.
Conduct periodic inventories and maintain accurate department records.
Ensure bakery product quality and decorating standards are met.
Ensure proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, and proper signing procedures.
Comply with retail labeling laws, federal and state regulations, and Company policies.
Follow Company policy in handling quick sale items and comply with all health and food safety standards.
Assist customers by taking and filling special orders, making product suggestions, and engaging in suggestive selling.
Ensure cleanliness and sanitation of sales floor, work area, freezer, cooler, equipment, and retail cases.
Handle customer relations and engage in suggestive selling and other sales techniques.
Monitor daily log sheet, purchase report, and sales and labor report.
Attend required training and sales meetings.
Implement emergency procedures in the event of equipment and computer software malfunctions.
Supervise, motivate, direct, train, and participate in the hiring of Bakery Department personnel.
Monitor associate performance and recommend personnel actions to the Store Director.
Identify and train associates with high potential for advancement opportunities.
Schedule personnel to ensure adequate coverage and service levels.
Communicate sales goals, department performance, and sales opportunities to department associates.
Comply with and ensure compliance with all Company policies and procedures.
Resolve associate complaints where appropriate and report action taken to the Store Director.
Immediately report any potential serious policy violations to the Store Director and assist in appropriate handling.
Answer and respond to incoming calls appropriately.
Receive and appropriately resolve customer complaints and report to the Store Director as appropriate.
Perform all job duties with honesty and integrity and in compliance with Company policies and procedures.