Bakery Manager
Nothing Bundt Cakes•High Point, NC
•Onsite
About The Position
The Bakery Manager has full accountability for developing and maintaining an environment where there is a true commitment to our employees and guests. The Manager runs the bakery and coordinates the departments of baking, frosting, decorating, and guest service. In addition, handles employee schedules and team member issues. Teamwork and guest service are top priorities. Focuses on the best service to our guests and highest quality standards our products.
Requirements
- Positive attitude and good communication skills
- Understanding of and ability to assist in implementing a team approach
- Solid understanding of Guest Service
- Cash register skills necessary
- Excellent grammar and spelling skills
- Computer skills: 60 wpm, general computer knowledge, some Microsoft skills
Nice To Haves
- Some management experience in retail is a plus
- Some merchandising skills helpful
Responsibilities
- Responsible for the supervision of all employees in each department
- Motivate employees to achieve maximum effectiveness & possess a strong sense of teamwork
- Provide team member position training according to company guidelines & provide cross-training opportunities for employees
- Create and maintain a positive work environment & promote a genuine care of others needs
- Maintain the safety and security of the bakery and team
- Anticipate potential problems and problem solve
- Represent Nothing Bundt Cakes in a professional manner at all times.
- Fits the Nothing Bundt Cakes Culture and is responsible for developing NbC culture in the team
- Abide by & enforce all NBC policies, procedures & uniform policy and provide ongoing feedback
- Maintain good communication between team members, owners, and the home office
- Be aware of all promotions and offers
- Lead guest service by example at all times.
- Handle guest relations and assistance
- Pay special attention to guest satisfaction.
- Exceed Guest expectations - Service - Service - Service
- Monitor inventories
- Reconcile all cash transactions and make bank deposits
- Has the ability to work well under pressure & with a sense of urgency.
- Ability to multitask while paying special attention to detail
- Maintain the cleanliness of the bakery
- Maintain wait times, service and convenience
- Project a positive attitude
Benefits
- 401(k)
- Bonus based on performance
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
